Water Restoration Technician

RestoreCore is a family-owned and operated disaster restoration company that takes pride in delivering top-notch restoration services to both commercial and residential clients. With our diverse and dedicated team, we ensure high-quality disaster recovery solutions to our valued customers.

Why RestoreCore?

• Best-in-the-business career development opportunities
• Robust onboarding plan to set you up for success
• Become an expert in restoration with IICRC training provided

About the role

As a Mitigation Technician, you will play a crucial role in restoring properties affected by fire, water, and other emergencies. Your responsibilities will include handling the mitigation and restoration process, making a significant impact on the lives of our clients during challenging times.

Responsibilities

• Emergency Response: Respond promptly to emergency calls. Evaluate the severity of damage and determine the necessary resources and equipment.
• Damage Assessment: Conduct thorough assessments of damaged properties, noting structural and content impact. Document damage through photos, diagrams, and written descriptions.
• Mitigation Services: Perform water extraction, drying, and dehumidification services following industry standards. Execute fire damage mitigation, including soot and smoke removal. Apply anti-microbial treatments.
• Customer Communication: Communicate effectively with customers, explaining the mitigation and restoration process. Address customer concerns and inquiries promptly and professionally.
• Documentation And Reporting: Maintain accurate records of all restoration projects, including time logs, expense reports, and customer communication. Report project progress to Emergency Services Project Manager.
• Equipment Maintenance: Ensure proper maintenance and handling of restoration equipment and tools. Report any equipment malfunction or need for repairs to the supervisor.
• Safety Compliance: Adhere to all company and OSHA safety guidelines to ensure a safe working environment. Participate in safety training sessions and stay updated on industry safety standards.

Requirements

• High School Diploma or equivalent.
• 1-2 years of experience in the restoration industry preferred.
• IICRC certification in water, fire, and mold restoration is a plus.
• Ability to lift 50 lbs. and perform physically demanding tasks.
• Strong verbal and written communication skills.
• Basic knowledge of construction and repair techniques.
• Clean driving record and valid driver’s license.
• Willingness to work on-call for emergency services.

Working Conditions

• This role requires both indoor and outdoor work, often in varied weather conditions.
• Must be available to work on-call and respond to emergencies as needed.
• Exposure to conditions such as dust, fumes, and noise is common.