Water Restoration Technician

Responsibilities

• Perform water, fire, mold, and smoke mitigation services in accordance with industry specifications.
• Serve as the frontline responder for our company, inspecting sites, presenting solutions, and conducting restoration activities.
• Use Xactimate software to create proposals and write estimates.
• Ensure projects are completed within established time frames and to customer satisfaction.
• Maintain a clean, properly stocked, and organized truck and ensure all company equipment is well-maintained.
• Absorb assistance in warehousing and facility-related tasks when necessary.
• Be accessible by phone and participate in after-hours emergencies and the on-call schedule.

Requirements

• Minimum of 1 year of mitigation experience preferred.
• Management experience preferred.
• IICRC – WRT Certification at a minimum.
• Proficiency in Xactimate software.
• Strong multitasking, organizational skills, and ability to react quickly to situations.
• Experience with insurance claims and speaking directly with homeowners and adjusters.
• Strong customer service focus with effective communication skills.
• Valid Drivers License.
• Ability to work in a fast-paced environment.

Benefits

• Dental insurance
• Health Insurance Contribution
• On-the-job training
• Paid time off
• Referral program
• Safety equipment provided
• Vision insurance

Schedule

• 8 hour shift
• Monday to Friday
• Nights as needed
• Overtime
• Weekends as needed

Supplemental Pay

• Bonus opportunities
• Overtime pay
• Performance bonus