Water Restoration Manager

Responsibilities

• Develop New and Existing Business
• Train for and manage the water restoration sales force activity, procedures, and performance.
• Promote our commercial and residential services to insurance agents for properties that have been damaged by water.
• Front line and first responder for our company. Be the point of contact for the customer and insurance agent throughout the project.
• Hire and maintain a team of sales representatives and service technicians.
• Conduct on the job training for project managers, technicians, and claims specialists in keeping with RRSC guidelines.
• Work closely with service technicians and commercial sales representatives in the selling and estimating process.
• Inspect site and present solutions to the customer.
• Ensure project is completed in established time frame and to the customer’s satisfaction.
• Conduct routine inspections of equipment (i.e.: trucks, safety equipment, uniforms) to ensure that company policies, and regulatory agency requirements are being enforced.
• Maintain appropriate inventory of needed supplies and control co

  Requirements

  • Sales management experience preferably in the restoration or service industry
  • Strong customer service focus and able to communicate effectively with customers
  • Able to work in a fast-paced environment
  • Fluent using Xactimate software
  • Valid driver's license