Water Pretreatment Equipment Technician
HOH Water Technology is a leading, growing, third-generation water treatment company celebrating 58 years of business. Our success is built on a commitment to excellence, innovation, and exceptional service to our customers. We believe our people are the foundation of that success and look for individuals who align with our core values of Accountability, Creativity, Teamwork, and Service. We are passionate about investing in, rewarding, and giving back to create a lasting impact on our clients, coworkers, and community.
About The Role
We are seeking an experienced Water Pretreatment Equipment Technician who can independently install, start up, service, troubleshoot, repair, and optimize commercial and industrial water treatment systems throughout the Greater Chicago area. This is a hands-on field role for a technician with strong pretreatment equipment experience. You will manage service calls, preventive maintenance, repairs, installations, and commissioning across an assigned territory. The right candidate can work independently, solve problems at the customer site, and clearly explain findings and recommended next steps.
Responsibilities
- Perform advanced troubleshooting and repair of commercial and industrial water treatment systems.
- Install, start up, commission, validate, rebuild, and optimize pretreatment equipment.
- Service reverse osmosis (RO), deionization (DI), water softeners, multimedia and carbon filters, UV disinfection, chemical feed systems, chlorine dioxide systems, high-purity water systems, and portable exchange tanks.
- Diagnose issues involving PLC-controlled equipment, VFDs, pumps, valves, sensors, controls, instrumentation, electrical components, plumbing, and mechanical systems.
- Perform membrane cleanings, RO performance evaluations, sanitization procedures, water-quality testing, and system optimization.
- Read and interpret electrical schematics, P&IDs, plumbing diagrams, technical manuals, and equipment documentation.
- Complete preventive maintenance, emergency repairs, service calls, installations, start-ups, and commissioning activities.
- Create clear service reports documenting work completed, outstanding issues, recommendations, and next steps.
- Communicate with customer contacts, Account Managers, Project Managers, and internal service teams.
- Maintain tools, PPE, truck stock, field equipment, documentation, calendar, and vehicle cleanliness.
- Mentor and support junior technicians on troubleshooting, service procedures, documentation, and customer communication.
Requirements
- At least five years of hands-on experience servicing commercial or industrial water treatment equipment.
- Strong troubleshooting skills to isolate electrical, mechanical, plumbing, process, and controls-related issues and determine practical solutions.
- Ability to work independently, organize your schedule, prioritize multiple customer needs, and take ownership of your territory.
- Comfortable with customers, communicating clearly, providing practical recommendations, and building trust through dependable service.
- Commitment to safety and quality by following procedures, using required PPE, maintaining accurate documentation, and taking pride in doing the job right.
Benefits
- Medical and dental insurance with generous employer contributions.
- Annual HSA contributions.
- 401(k) with company matching.
- Life insurance.
- 15 PTO days and 16 paid holidays, including extended holiday pay at the end of the year.
- Company profit sharing bonus (2026 budget projection is approximately 3–4 weeks of additional pay).
- Company-provided vehicle, laptop, tools, PPE, and field equipment.
- Hands-on learning, employee development, continuing education reimbursement, and opportunities to mentor other technicians.
- Engaging culture with caring leaders who invest in people, celebrate wins, give back, and create meaningful connections through team and company events.
Pay
Competitive hourly wage range of $34–$42 based on experience.