Water Business Group Professional Services Director

We need to output HTML fragment with sections: About the role? The posting includes intro paragraphs about HDR, water business group, etc. We need to decide sections: maybe "About the role", "Responsibilities", "Qualifications", "Benefits", "Pay". Also maybe "Location"? Not required as heading; we can include location in a paragraph. We must not repeat job title as heading. No Job ID. We must include only sections with real content. The posting includes responsibilities list (Key Responsibilities). So we need a

Responsibilities

with

• each bullet. Qualifications: includes Preferred Qualifications and Required Qualifications. Could combine into a Qualifications section with subheadings? But we only allowed headings for sections like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could have

  Qualifications

  and list both required and preferred as list items, maybe separate sub-lists? Could do two
  inside? Probably fine. Benefits: The posting includes benefits description: comprehensive benefits package includes medical, dental, vision, short and long-term disability, life insurance, employee assistance program, paid time away, parental leave, paid holidays, retirement savings plan with employer match, employee referral bonus, tuition reimbursement. Also note about temporary/part-time limited benefits. So we can have Benefits section. Pay: The posting includes expected compensation range $175,000 - $300,000 depending upon skills, experience, education and geographical location. So we can have Pay section. Schedule: Not mentioned; we should not create Schedule. Location: Not a heading; we can include in a paragraph maybe under About the role or separate

  with location. We must not include boilerplate like EEO, etc. The posting includes some culture statements; we can keep them as part of About the role. We need to preserve all substantive information; not invent or summarize away detail. So we need to keep the details: e.g., "Reporting directly to the Water Business Group (WBG) President, the WBG Professional Services Director serves as a key member of the WBG Business Group leadership team, providing executive leadership for technical quality, project delivery excellence, and professional practice." etc. That's part of About the role. We need to format as HTML fragment only. Let's craft:

  About the role

  At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: https://www.hdrinc.com/our-story Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. We believe water is more than a resource, it's a shared responsibility. As part of our Water Business Group, you’ll help shape how communities manage water for generations to come. From delivering safe drinking water and treating wastewater responsibly to developing sustainable water supplies and protecting lives and property through flood control, your work will directly support public health, environmental sustainability, and infrastructure resilience. We bring together experts across disciplines to solve complex challenges with bold thinking and technical excellence. Whether you're modernizing aging systems or pioneering innovative approaches, your contributions will make a meaningful difference in people’s lives. This isn’t just a job, it's a chance to lead change, drive progress, and leave a lasting legacy. Reporting directly to the Water Business Group (WBG) President, the WBG Professional Services Director serves as a key member of the WBG Business Group leadership team, providing executive leadership for technical quality, project delivery excellence, and professional practice. The position aligns technical practice groups across the matrix organization, strengthens delivery capabilities, and advances consistent standards, processes, and best practices that enhance project performance, quality and client outcomes, to support high-quality project outcomes. The Professional Services Director partners closely with business group operations, market sector, and technical leaders to advance technical excellence, strengthen professional communities, develop future leaders, and foster collaboration across disciplines and regions. Through leadership of quality, risk management, and delivery improvement initiatives, this role drives continuous improvement, supports alternative delivery strategies, and helps position HDR as a leader in the global architecture marketplace.

  Then Responsibilities:

  Responsibilities

  • Lead and monitor the development and training of business group staff in technical, professional, business, and service delivery competencies.
  • Develop appropriate approaches to new or developing technologies, digital delivery methods, and service areas in support of business group and related company initiatives, including emerging delivery models.
  • Lead the evaluation, implementation, and adoption of professional services technologies, digital delivery tools, and enabling systems that improve quality, efficiency, consistency, and risk management across the business group, including systems supporting program and project delivery.
  • Coordinate and monitor staff training in company policies and processes including technical, business, ethical, safety, human resources, risk management, technology, quality, and service delivery program areas.
  • Lead and monitor activities for continuous improvement, including the development and use of technical standards, procedures, best practices, lessons learned, and technology-enabled and delivery-focused processes.
  • Support business group practice groups, professional discipline groups, project and program teams, and company initiatives related to productivity, organizational improvements, policy alignment, technology integration, and service delivery effectiveness.
  • Partner with project and program delivery services, including program management, project management, construction management, owner's advisor services, and alternative and collaborative delivery programs.
  • Lead and coordinate the development of technical and delivery approaches, risk management practices, and problem-solving efforts for strategic initiatives, key pursuits, complex programs, projects, and critical services.
  • Lead quality assurance efforts to implement QA and QC Program activities that provide confidence the business group is fulfilling quality and delivery requirements and striving for continuous improvement.
  • Monitor product and delivery QC review activities, including the assignment of experienced and qualified reviewers and effective resolution of project issues.
  • Facilitate the effective use of Professional Associates in project and program delivery, QA and QC activities, development of best practices, lessons learned, mentoring, training, and technology adoption.
  • Support business group activities related to recruiting, hiring, retaining, and developing key staff; workload and resource balancing; qualified staffing of project and program teams; involvement in technical and professional associations; publishing; community and client engagement; technology advancement; service delivery growth; and risk management.
  • Support communication, coordination, and collaboration within the business group and across other business groups, including coordination with operations, cross sectors, marketing, corporate Professional Services, and technology leadership to advance delivery strategies.
  Qualifications: We have Preferred Qualifications and Required Qualifications. We can list them as list items under Qualifications.

  Qualifications

  • Preferred Qualifications
    • Maintains a professional engineering registration with extensive related technical expertise.
    • Extensive experience in the leadership and management of professional services, program management, project delivery, construction management, owner’s advisor, or alternative and collaborative delivery services on complex or large-scale programs and projects.
    • Demonstrated success leading, mentoring, and developing diverse technical, professional, and service delivery teams.
    • Proven ability to work cooperatively with company leadership, operations managers, business class directors, technical directors, and marketing leaders on professional services and delivery-related initiatives.
    • Strong understanding of quality assurance, quality control, risk management, and continuous improvement practices related to professional and service delivery.
    • Executive presence with strong interpersonal and communication skills, including the ability to engage effectively with technical and non-technical audiences, clients, and partners.
    • Demonstrated commitment to quality, continuous improvement, professional responsibility, and HDR values.
  • Required Qualifications
    • 15 years of experience
    • Demonstrated experience in managing and developing technical teams and practices
    • Maintain AEC industry associations
    • An attitude and commitment to being an active participant of our employee-owned culture is a must
  But we need to avoid nested headings inside li? It's okay. Could also flatten: just list each bullet with label. Simpler: just list each qualification as separate li, maybe prefix with (Preferred) or (Required). But we need to preserve all info; we can keep as separate sections. Better: Have two subsections:

  Preferred Qualifications

  and

  Required Qualifications

  but we only allowed certain headings; but using h4 may be okay? The instruction: use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It didn't forbid other headings, but says use

  for section headings. It might be safer to stick to only those headings and not add extra headings like h4. So we can keep Qualifications section and inside we can have paragraphs or just list items with labels. We'll do:

  Qualifications

  Preferred Qualifications:

  • Maintains a professional engineering registration with extensive related technical expertise.
  • Extensive experience in the leadership and management of professional services, program management, project delivery, construction management, owner’s advisor, or alternative and collaborative delivery services on complex or large-scale programs and projects.
  • Demonstrated success leading, mentoring, and developing diverse technical, professional, and service delivery teams.
  • Proven ability to work cooperatively with company leadership, operations managers, business class directors, technical directors, and marketing leaders on professional services and delivery-related initiatives.
  • Strong understanding of quality assurance, quality control, risk management, and continuous improvement practices related to professional and service delivery.
  • Executive presence with strong interpersonal and communication skills, including the ability to engage effectively with technical and non-technical audiences, clients, and partners.
  • Demonstrated commitment to quality, continuous improvement, professional responsibility, and HDR values.

  Required Qualifications:

  • 15 years of experience
  • Demonstrated experience in managing and developing technical teams and practices
  • Maintain AEC industry associations
  • An attitude and commitment to being an active participant of our employee-owned culture is a must
  Benefits:

  Benefits

  • Medical, dental, vision
  • Short and long-term disability
  • Life insurance
  • Employee assistance program
  • Paid time away
  • Parental leave
  • Paid holidays
  • Retirement savings plan with employer match
  • Employee referral bonus
  • Tuition reimbursement

  (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.)

  Pay:

  Pay

  The expected compensation range for this position is $175,000 - $300,000 depending upon skills, experience, education and geographical location.

  Location: we can add a paragraph after About the role or at end. Add

  Primary Location: United States-Nebraska-Omaha. Other locations include numerous sites across the United States (list not exhaustive).

  But we must not invent; we can list a few examples? The posting includes a long list of other locations. We could include that list as a paragraph but it