Wastewater Utilities Team Manager

Nature and Variety of Work

An employee in this classification is responsible for performing the full range of managerial and supervisory duties in wastewater plant operations, developing policies and procedures to facilitate team effectiveness, and to establish long-range plans in conjunction with the team members.

Work involves considerable contact with county employees, county citizens and representatives from regulatory agencies. Work involves responsibility for planning, assigning, coaching, training and supervising Wastewater Systems Technicians and/or maintenance specialists.

Coordinates the operation and maintenance of wastewater treatment facilities

Captures the coordination of the operation and maintenance of wastewater treatment facilities, including overseeing maintenance programs and ensuring the quality of wastewater services.

Leads a team of Wastewater Systems Technicians and/or maintenance specialists

Manages a team of Wastewater Systems Technicians and/or maintenance specialists, leading them in operations, maintenance, and related activities.

Facilitates team activities such as planning, scheduling, prioritizing, delegating work and conducting team meetings

Facilitates team activities such as planning, scheduling, prioritizing, delegating work and conducting team meetings, ensuring effective collaboration and goal achievement.

Coaches, mentors, instructs and trains employees engaged in plant operations, maintenance and related activities

Coaches, mentors, instructs and trains employees engaged in plant operations, maintenance and related activities, focusing on skill development and performance improvement.

Prepares and conducts employee performance appraisals, disciplinary actions, hiring and terminating of team members

Prepares and conducts employee performance appraisals, disciplinary actions, hiring and terminating of team members, maintaining high standards of performance and accountability.

Prepares and monitors operating, maintenance and capital budgets and performs cost analysis

Prepares and monitors operating, maintenance and capital budgets, performing cost analysis to ensure efficient resource utilization and financial management.

Develops, implements and ensures team members exercise safe operating procedures; ensures safety, regulatory and quality issues are addressed by team members

Develops, implements and ensures team members exercise safe operating procedures; ensures safety, regulatory and quality issues are addressed by team members, fostering a safe and compliant work environment.

Facilitates, maintains, and administers maintenance of wastewater standard operating procedures

Facilitates, maintains, and administers maintenance of wastewater standard operating procedures, ensuring consistency and adherence to established protocols.

Recommends methods for conservation and control of energy consumption

Recommends methods for conservation and control of energy consumption, promoting sustainable practices and reducing operational costs.

Oversees quality control performance within the laboratory

Oversees quality control performance within the laboratory, ensuring accurate and reliable testing results and compliance with regulatory requirements.

Coordinates the creation, maintenance and submission of reports and records to ensure compliance with state, federal and local laws and regulations

Captures the creation, maintenance and submission of reports and records, ensuring compliance with state, federal and local laws and regulations, and maintaining accurate documentation.

Assists team members in identifying and solving work area problems, develops performance measurements, facilitates the direction/vision for the team and makes final decision on unresolved team issues

Assists team members in identifying and solving work area problems, develops performance measurements, facilitates the direction/vision for the team and makes final decisions on unresolved team issues, driving continuous improvement and innovation.

Reviews and participates in capital program projects

Reviews and participates in capital program projects, contributing to the planning, design, and implementation of infrastructure improvements that enhance wastewater treatment capabilities.

Coordinates communication, cooperation and quality customer service with other facilities, divisions, organizations and customers

Coordinates communication, cooperation and quality customer service with other facilities, divisions, organizations and customers, fostering strong relationships and positive interactions.

Attends meetings of and responds to citizen associates

Attends meetings of and responds to citizen associates, addressing concerns and providing feedback to improve service delivery and community engagement.

Develops contingency plans and service level agreements

Develops contingency plans and service level agreements, preparing for potential disruptions and ensuring consistent service levels to meet customer needs.

Manages workers' compensation cases and provides guidance to Risk Management

Manages workers' compensation cases and provides guidance to Risk Management, ensuring fair and timely resolution of claims and promoting a safe workplace environment.

Reconciles procurement card discrepancies/interface with banking institutions to resolve

Reconciles procurement card discrepancies/interface with banking institutions to resolve, maintaining accuracy and integrity in financial transactions and supporting efficient procurement processes.

Captures extensive surveys and other data requests

Captures extensive surveys and other data requests, ensuring comprehensive data collection and analysis to support informed decision-making and continuous improvement initiatives.

Provides guidance to Project Managers and consultants during all project phases

Provides guidance to Project Managers and consultants during all project phases, ensuring alignment with project objectives and facilitating successful completion of projects.

Performs other related duties

Performs other related duties as assigned, demonstrating adaptability and initiative to contribute to the overall success of the department.

Knowledge, Skills, And Abilities

• Advanced knowledge of the principles and practices of the operation and maintenance of Utility plants and related facilities, and of work hazards and precautionary measures.
• Advanced knowledge of the technical operation and maintenance of the processes involved in water or wastewater treatment equipment and facilities.
• Advanced knowledge of mechanical, electrical, instrumentation and plumbing skills used in wastewater plant operations and maintenance.
• Thorough knowledge of Federal, State and local codes, regulations and guidelines pertaining to the operation and maintenance of wastewater treatment equipment and facilities.
• Thorough knowledge of the principles of mathematics, chemistry and biology as applied to wastewater treatment processes and testing.
• Thorough knowledge of the proper safety techniques and procedures such as confined space, lockout/tagout and hazardous materials.
• Thorough knowledge of Computerized Maintenance Management System including predictive, preventative and corrective practices, planning, and scheduling complex projects.
• Skill in computer software applications such as spreadsheets, databases and word processing.
• Ability to read and interpret wastewater plant, electrical and mechanical plans and blueprints.
• Ability to observe and analyze complex information and make decisions.
• Ability to learn new operating systems, equipment and procedures.
• Ability to establish and maintain effective working relationships.
• Ability to lead others in a team environment by coaching and mentoring team members.
• Ability to plan, organize, and coordinate work assignments of various trades.
• Ability to develop and implement training program for upward mobility of employees.

Minimum Qualifications

• An associate's degree or sixty (60) college credits with college course work in civil or sanitary engineering, environmental science, or a related field; four (4) or more years experience in the maintenance, repair, and operation of water or wastewater treatment plants and facilities; two (2) or more years supervisory experience;
• Class 5A State Licensure for Wastewater Operations;
• A valid non-commercial Class C motor vehicle operator's license.

Note Supplemental Qualifications

• Possession of a State of Maryland Superintendent's License for Class 5A Wastewater Treatment issued by the Maryland Department of the Environment within six (6) months of hire.