Warranty Technician

What You’ll Be Doing

• Putting your construction knowledge and construction processes to use on each project to ensure pools are repaired to the highest quality per building codes and municipality requirements - and the standards set by Aqua Blue Pools, exceeding customer expectations each step along the way.
• Conduct quality swimming pool repairs within budget and in a timely manner
• PRACTICE attention to detail and effective communication within team
• Follow timelines while minimizing waste
• Communicate timelines, expectations, and completion of repairs that are being performed with the client
• Professionally work alongside subcontractors and other parties involved in repairs
• EFFECTIVELY communicate between departments
• Provide superior customer service
• Review construction details and previous repairs to identify areas for improvement
• Provide internal reporting and projections for inventory
• Report project progress on timeline, and adjustments
• Ensure all legal requirements, building and safety codes, safety inspections, city guidelines, and local and state regulations are met
• INTERPRET and EXPLAIN technical information
• RESPOND to work delays, emergencies, and other problems
• BE an EFFECTIVE team member
• Ensure all equipment and materials needed are in working order
• EFFECTIVELY operate within scope of work
• Ensure processes start and end on time, and efficiently
• Accept on-call service as needed.
• Conducting site inspections as needed
• Ensuring that each project is completed on time and within budget.
• Read and understand construction documents and plans.
• Maintain COHESIVE relationships between departments and within team
• Keep fellow team members ACCOUNTABLE to maintain quality
• Be able to PRACTICE two-way constructive and professional feedback
• Respond to requests in a TIMELY, thorough, and professional manner.
• ELEVATE team members with technical skills and knowledge

Requirements

• Clean Driving Record
• Three years’ experience in similar position or comparable industry experience
• Able to lift up to 80 lbs.
• Able to stoop, bend, kneel, sit, and stand for long periods of time
• Able to organize, prioritize, and manage time efficiently
• Able to work outdoors in varying conditions
• Excellent verbal and written communication skills
• Accurate and precise attention to detail
• Goal-oriented and autonomous
• Able to analyze problems and STRATEGIZE for better solutions
• In-depth understanding of the construction industry
• Self-motivated and self-directed
• Integrity

Other

• Knowledge of workplace safety practices
• Able to build solid relationships with team members and customers
• Maintain the highest standards in customer-service; ethical and professional conduct
• Knowledge of pools is a plus
• A relentless pursuit of perfection - consistently open to encouragement, training and coaching
• A talent for communicating - on the phone, in writing, and in person
• An impeccable professional appearance