Warranty Technician 2nd Shift - Port Hueneme, CA

Summary

This position will be responsible for managing Stop Sale and PUP (Product Update Program) recall notices using our advanced GDS (Global Distribution System) tablet. Additionally, this position requires entry-level mechanical skills to assist in efficiently resolving recall-related issues. Must be open to overtime.

Responsibilities

• Utilizing the GDS tablet for executing stop-sale and PUP (Pick Up and Preparation) procedures, which may involve vehicle breakdown and diagnostics according to customer instruction sheets.
• Employing the internal system, iVeles, to access vehicle information and manage Repair Order submissions.
• Proficiently replacing and installing various parts, including tires, performing oil changes, conducting wheel alignments, and inspecting vehicle fluids.
• Skillfully operating tire/wheel machinery and performing wheel road force balancing and TPMS (Tire Pressure Monitoring System) installation during tire replacements.
• Assisting in maintaining the company's fleet of approximately 6-12 vehicles, which includes reviewing vehicle dashboards for issues, scheduling oil changes, submitting tire requests, and offering recommendations for potential vehicle upgrades.
• Collaborating with the Operations department to prioritize service for aging vehicles and potentially expediting services based on customer requirements.
• Demonstrating proficiency in using vehicle mechanic tools, such as hand tools, impact guns/drills, and tire balance machines.
• Ensuring knowledge and compliance with Personal Protective Equipment (PPE) requirements based on the specific tasks performed, including mechanical gloves, eye protection, and other necessary PPE depending on vehicle conditions.
• Facilitate parts procurement by analyzing vehicle breakdowns and determining the necessary components for effective vehicle repairs.
• Contribute to the installation of Parts and Interior Options (PIO) within vehicles, encompassing tasks such as fitting tow hitches, interior lighting, and scuff plates. Exterior components may involve the installation of mudguards, wheel locks, bumper appliques, and crossbars.
• Demonstrate proficiency in handling hazardous materials (Hazmat) such as oils and solvents, which are commonly used during vehicle maintenance. Adherence to proper disposal procedures will be guided through comprehensive on-site training.
• Other duties as assigned.

Compensation

$29.53 - $31.32 per hour (depending on compensation study)

Knowledge and Skills Required

• Mechanical knowledge
• Hazmat experience
• Mechanical tool experience
• Employees assigned to vehicle processing and accessory installation functions that utilize English-only client work orders must be able to read and understand English-language instructions and documentation necessary to safely and accurately complete assigned tasks

Qualifications

• High School Diploma/G.E.D Required
• 3 - 5 years of experience in Vehicle Maintenance Required
• HazMat and/or Vehicle Maintenance training Required
• Valid Driver's License Required

Physical Requirements

• Constantly use right and left foot controls
• Constant use of right and left hands for simple and firm grasping
• Constant use of right and left hands for fine manipulation like writing and typing on computer
• Will be operating desk machines such as computers, printers, scanners, shredders, etc.
• Constantly lift and carry of 45 lbs.
• Stand, walk, drive 5+ hours per day
• Bend, stoop, push, pull, crouch 3-5 hours per day
• Sit, reach over shoulder, kneel, squat 1-3 hours per day
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

• The position is based out of the Port Hueneme, CA office at a plant manufacturing/warehousing environment.
• Exposure to change in temperature - indoor/outdoor work
• Exposure to dust, fumes, gases, chemicals, auto exhaust etc.