Warranty Specialist
Bruni & Campisi Heating Cooling Electric Plumbing Drains · Elmsford, NY · 3 wk ago
Business DevelopmentFull-time
What You’ll Do
- Develop an in-depth understanding of warranty processes, requirements, and key points of contact for various manufacturers and distributors
- Establish and maintain a clear communication system with warehouses across the NY Metro area to receive and track warranty claim requests
- Review and submit warranty claims accurately and in a timely manner, ensuring all required documentation is included
- Maintain organized records of warranty submissions, approvals, and outstanding claims
- Collaborate with internal teams to resolve discrepancies and improve overall warranty processing efficiency
What You Bring
- Strong communication skills, with the ability to clearly and professionally explain issues and solutions
- Proficiency in Microsoft Excel
- Experience with ServiceTitan or similar field service management software (preferred)
- A valid driver’s license with a clean driving record
- Strong attention to detail and organizational skills, with the ability to manage multiple claims and follow up on deadlines
Compensation
This is a commission-based role, offering 10-11% commission
Job Type
Contract
Role
Remote position with the ability to travel occasionally to Elmsford, NY as needed