Warranty Project Manager
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must remove boilerplate: EEO, legal, application instructions, cookie/navigation, etc. Must preserve all substantive info.
Let's parse the posting.
Content:
- Intro paragraph: "At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Project Operations Manager __ In this role, the Warranty Project Manager will be responsible for managing and coordinating all aspects of the warranty process for the projects within Electrification Solutions business. The Warranty Project Manager will be the main customer interface for all warranty claims, owning the process once initial claim is submitted to final resolution, including coordinating with internal and external vendors, as well as services where applicable by terms. This position will utilize your experience/expertise to solve problems and become a customer advocate to ensure minimal impact to customer operations. The work model for the role is: hybrid () in the Houston, TX or Lake Mary, FL office with estimated 25% travel. This position also requires participation in a rotating on-call schedule."
Then "Your Role And Responsibilities" heading (but we will use for section headings). Under that, bullet list items:
- Warranty Management & Customer Advocacy: Serve as primary customer contact for warranty issues, ensuring timely, accurate resolution and acting as a strong advocate for customer needs.
- Claims Assessment & Coordination: Review and validate warranty claims per contractual terms, prioritize multiple cases, and coordinate with vendors, field technicians, and internal teams to minimize customer downtime.
- Process Execution & Documentation: Manage purchase orders, maintain detailed project records, and ensure compliance with HSE standards while driving efficient warranty execution and continuous process improvements.
- Analysis & Reporting: Collaborate with Quality teams to analyze warranty trends, performance, and costs, providing insights to enhance organizational effectiveness and customer satisfaction.
Then "Our Team Dynamics" paragraph: "Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there."
Then "Qualifications for the role:" list:
- Bachelor degree (electrical/energy/mechanical engineering degree preferred) with minimum 3 years of experience (project management, engineering or manufacturing experience preferred)
- Problem solving skills, including creative issue resolution and excellent oral and written communication skills, including proficiency in English
- Strong analytical skills to interpret warranty claims vs coverage
- Organizational skills with high attention to detail and sense of urgency in dealing with tasks, as well as customer service skills
- Candidates must already have work authorization that would permit them to work for ABB in the US.
Then "What's In It For You" paragraph: "We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward"
Then EEO boilerplate (to remove). Then "ABB Benefit Summary For Eligible US Employees [excludes ABB E-mobility, Athens union, Puerto Rico]" then details of benefits.
Then "Time off ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy."
Then "Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences."
Then "Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe." (application instruction, remove)
We need to include sections only when posting has real specific content.
Potential sections:
- About the role (intro paragraph)
- Responsibilities (the bullet list)
- Qualifications (the list)
- Benefits (the benefit summary)
- Schedule? The posting mentions work model: hybrid in Houston or Lake Mary with estimated 25% travel, and participation in rotating on-call schedule. That's schedule info. So we could have a Schedule section.
- Pay: not mentioned. So omit Pay.
- Skills: maybe we could extract skills from qualifications but we already have Qualifications. Could also have Skills section but we might combine. The instruction: prefer a few substantive sections over many thin ones. So we could have About the role, Responsibilities, Qualifications, Benefits, Schedule. That's five sections.
We need to ensure we don't include filler like "commensurate with experience". Not present.
We need to preserve all substantive info. So we need to include the intro paragraph content, responsibilities bullet list, qualifications bullet list, benefits details, schedule details (hybrid, location, travel %, on-call). Also maybe include "Our Team Dynamics" paragraph? That's substantive but could be part of About the role or separate section like "Team Dynamics". But we have limited sections; we could incorporate into About the role. The instruction: "Prefer a few substantive sections over many thin ones." So we could merge team dynamics into About the role.
We must not repeat job title as heading. So no heading for Warranty Project Manager.
We must not put Job ID/requisition numbers as headings.
We must output only HTML fragment, no /, no markdown fences.
Thus produce something like:
About the role
About the role
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Project Operations Manager. In this role, the Warranty Project Manager will be responsible for managing and coordinating all aspects of the warranty process for the projects within Electrification Solutions business. The Warranty Project Manager will be the main customer interface for all warranty claims, owning the process once initial claim is submitted to final resolution, including coordinating with internal and external vendors, as well as services where applicable by terms. This position will utilize your experience/expertise to solve problems and become a customer advocate to ensure minimal impact to customer operations. Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Responsibilities
- Warranty Management & Customer Advocacy: Serve as primary customer contact for warranty issues, ensuring timely, accurate resolution and acting as a strong advocate for customer needs.
- Claims Assessment & Coordination: Review and validate warranty claims per contractual terms, prioritize multiple cases, and coordinate with vendors, field technicians, and internal teams to minimize customer downtime.
- Process Execution & Documentation: Manage purchase orders, maintain detailed project records, and ensure compliance with HSE standards while driving efficient warranty execution and continuous process improvements.
- Analysis & Reporting: Collaborate with Quality teams to analyze warranty trends, performance, and costs, providing insights to enhance organizational effectiveness and customer satisfaction.
Qualifications
- Bachelor degree (electrical/energy/mechanical engineering degree preferred) with minimum 3 years of experience (project management, engineering or manufacturing experience preferred)
- Problem solving skills, including creative issue resolution and excellent oral and written communication skills, including proficiency in English
- Strong analytical skills to interpret warranty claims vs coverage
- Organizational skills with high attention to detail and sense of urgency in dealing with tasks, as well as customer service skills
- Candidates must already have work authorization that would permit them to work for ABB in the US.
Benefits
- Health, Life & Disability: Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D – 100% employee paid up to maximums
- Short Term Disability – up to 26 weeks – Company paid
- Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
- Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
- Parental Leave – up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
- Retirement 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
- Time off: ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.
Schedule
The work model for the role is hybrid in the Houston, TX or Lake Mary, FL office with estimated 25% travel. This position also requires participation in a rotating on-call schedule.
We need to ensure we didn't include any boilerplate like EEO, application instructions. We removed them. Check that we preserved all substantive info: Intro paragraph includes reporting line, role description, work model, on-call, team dynamics. Yes. Responsibilities: all four bullet points. Qualifications: all five bullet points. Benefits: we captured all benefit items from the benefit summary. Need to ensure we didn't miss any: The benefit summary includes: - Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. - Choice between two dental plan options: Core and Core Plus - Vision benefit - Company paid life insurance (2X base pay) - Company paid AD&D (1X base pay) - Voluntary life and AD&D – 100% employee paid up to maximums - Short Term Disability – up to 26 weeks – Company paid - Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay. - Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance) - Parental Leave – up to 6 weeks - Employee Assistance Program - Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption - Employee discount program - Retirement 401k Savings Plan with Company Contributions - Employee Stock Acquisition Plan (ESAP) - Time off ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy. We included all. Check for any other substantive info: "Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences." This is a statement about diversity/inclusion. Could be included in About the role or maybe a separate section but we can incorporate into About the role paragraph. We didn't include it. Should we preserve