Warranty Coordinator
This position supports the Warranty Management teams by performing duties that enhance efficiency in resolving warranty claims across all Renewables projects. The role focuses on providing organizational support to save time and improve team effectiveness. The Warranty Coordinator I collaborates across departments and aligns with the company’s values and beliefs.
Location: This role can be based in one of the following office locations (no per diem or relocation provided): Phoenix, AZ; Indianapolis, IN; or Fargo, ND. Travel throughout the U.S. is required up to 30% of the time.
About the Company
MasTec Renewables, which includes Wanzek Construction, IEA Constructors, and White Construction, brings over 20 years of experience in renewable energy construction. Depending on your role and project, you may work for one or more of these companies during your career. MasTec is one of the largest construction firms in the U.S. (ranked #1 in Power, #17 Top 50 Domestic Heavy Contractors, and #20 Transportation Contractor by Engineering News-Record). The company values diverse perspectives and fosters innovation through collaboration across all levels, from interns to executives. The renewables sector focuses on solar, wind, and battery storage projects, with sustainability and safety as core cultural pillars.
MasTec’s Clean Energy & Infrastructure (CE&I) segment generates over $4.5 billion in annual revenue, serving industrial, renewables, and infrastructure sectors. As a minority-owned Fortune 500 company, MasTec has over 90 years of industry experience, 35,000 employees, and 400 offices nationwide, offering dynamic work environments and career growth opportunities.
Responsibilities
- Promote and comply with all Company safety policies and procedures.
- Assist with materials research by retrieving IFC and As-Built designs, RFIs, inspections, and observations from ProCore for the Warranty Manager and/or field team leaders.
- Support coordination efforts of field team leaders in completing warranty items.
- Generate SM Work orders, cost codes, and phase codes to assist with cost tracking.
- Generate Purchase Order Requests within MasTec CRT, including creation of SOVs from quotes, code verifications, and monitoring approval flow and PO issuance by Procurement.
- Maintain and monitor the MasTec CE&I Warranty email address.
- Attend Owner meetings and presentations as appropriate.
- Monitor Substantial Completion dates and warranty periods to update and maintain corresponding trackers.
- Maintain an up-to-date client point-of-contact list.
- Collaborate with Procurement to update and maintain a vendor point-of-contact list.
- Support the preparation of End of Warranty assignments to clients for major equipment.
- Assist in compiling backup for non-warrantable/cost-plus billing recovery and submit to Billing for payment applications to applicable Owners and/or Vendors/Subcontractors.
- Support the preparation of reports and presentations for Warranty Kickoff meetings, Warranty Handover Meetings, etc.
- Compose and prepare routine correspondence, such as Vendor claims and Subcontractor management.
- Resolve minor ancillary warranty claims when appropriate.
- Contribute to special projects to meet Quality key initiatives.
- Support RCAs (Root Cause Analyses) as required.
- Perform other duties as assigned.
Requirements
- High school diploma or equivalent required.
- One to three years of experience in an administrative support position, preferably in billing or construction.
- Commitment to health and safety, including personal responsibility for adhering to MasTec Renewable Energy’s Zero Injury principles.
- Ability to multitask in a fast-paced environment.
- Common-sense understanding to carry out instructions provided in written, oral, or diagram form.
- Effective communication skills.
- Proficiency in Microsoft Office Suite and SmartSheet.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Strong time management skills, including setting deadlines, prioritization, task breakdown, organization, self-discipline, flexibility, and contingency planning.
- Basic knowledge of construction safety practices/protocols.
- Strong attention to detail and ability to follow directions with precise execution.
- Ability to travel up to 15% per year as needed.
Benefits
Financial Wellbeing
- Competitive hourly pay ($22–$30/hour, commensurate with experience) with ongoing performance reviews and merit increases.
- 401(k) with company match and Employee Stock Purchase Plan (ESPP).
- Flexible spending accounts (Healthcare and Dependent care).
Health & Wellness
- Medical, dental, and vision insurance (plan choices available) covering spouses, domestic partners, and children.
- Diabetes Management, Telehealth Coverage, Prescription Drug Plan, and Pet Insurance.
- Weight Management Drug Discount.
- Discounted National Gym Membership Network.
Family & Lifestyle
- Paid Time Off, Paid Holidays, and Bereavement Leave.
- Military Leave, including Differential Pay and Benefits Continuation.
- Employee Assistance Program.
Planning for the Unexpected
- Short- and long-term disability, life insurance, and accidental death & dismemberment coverage.
- Voluntary life insurance, accident, critical illness, and hospital indemnity coverage.
- Emergency Travel Assistance Program.
- Group legal plan.
Pay
$22–$30 per hour, commensurate with experience.
Schedule
This role requires up to 30% travel throughout the U.S.