Warranty Coordinator

Essential Duties

• Analyze warranty information and process warranty claims per warranty guidelines.
• Input service notifications and maintain database integrity.
• Aid dealers in all aspects of warranty service, including claims or registrations via phone or email.
• Ensure internal and external customer satisfaction and compliance with all warranty specifications.
• Maintain vigilance over defective products and initiate recalls as necessary.
• Facilitate warranty recovery for both dealer and vendor networks.

Minimum Qualifications

• A High School Diploma
• Two years of experience in an office setting

Preferred Qualifications

• A 2 or 4 year Technical Degree
• Previous experience using SAP or equivalent ERP

Physical Demands

• Regularly required to talk and hear
• Use hands to manipulate objects or controls
• Regularly required to stand and walk
• Occasionally lift up to 25 pounds
• Sit, close vision, adjust focus, and stoop, bend, or reach above the shoulders