Warranty - Audi West Houston

Duties & Responsibilities

• Process warranty claims efficiently for all franchises or distributors.
• Ensure all warranty paperwork is complete and accurate.
• Verify claims meet factory or distributor criteria.
• Reconcile warranty receivables with payments according to accounting schedules.
• Post credits and update records in dealership software.
• Follow up on rejected claims and resubmit or process write-offs as authorized.
• Track and manage warranty parts, including tagging and proper disposal or return.
• Stay up to date on factory recalls, service bulletins, and warranty policies.
• Assist service, body shop, cashier, or administrative teams as needed.

Qualifications

• Must have prior warranty processing experience.
• Strong organizational skills and attention to detail.
• Basic accounting or reconciliation experience.
• Proficiency with computers and dealership management software.
• Excellent communication and follow-up skills.

Preferred Qualifications

• Familiarity with multiple automotive brands and factory warranty procedures.
• Experience assisting multiple departments in a dealership setting.