Warranty Administrator (NJUS)

About the role

The Warranty Administrator is responsible for the efficient and accurate processing of all warranty claims.

Tasks and Responsibilities

• Ensures compliance with warranty policies.
• Maximize Warranty Recovery
• Maintain Accurate Records
• Act as liaison between internal departments and the aircraft manufacturer or warranty provider.

Education

• Aircraft maintenance, aviation/technical records or warranty experience.
• Practical experience in similar role of cost and/or invoice and warranty auditing.
• Ability to read and interpret aircraft service agreements, warranty contracts, and program documents.
• Strong verbal and written communication and negotiation skills.
• Ability to work independently with minimal supervision on assigned work as well as ad-hoc projects.
• Basic understanding of business and financial processes.
• Ability to use experience and knowledge to creatively improve processes and increase efficiencies.
• Familiar with NetJets maintenance tracking and work order systems (Preferred but not required).

Core Competencies

• Knowledge, Skills, Abilities and Other (KSAOs)

How NetJets Supports You

• Medical, Dental, and Vision
• Healthcare Advocacy
• Employee Assistance Program
• Flexible Spending Accounts
• Health Savings Account with annual employer contribution
• Wellness Programs & Discounts
• Paid Time Off
• Parental Leave of Absence
• Life and Accident Insurance
• Voluntary benefits (financial protection plans)
• 401(k) plan, with 67% of every dollar you contribute matched by NetJets
• Short and Long-Term Disability
• Legal Plan
• Identity Theft Protection Plans
• Pet Insurance
• Family & Caregiving Support