Warming Center Assistant (Madison, IN Life 360 Center)

The Salvation Army

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Job Description

To provide needed supervision and monitoring of warming center guests and program. The center will operate during cold winter months pertaining to the degree agreement when shelter will be opened. Responsible for the general management of the program. Warming Center assistants insure a safe, secure, comfortable, and supportive environment in a manner consistent with the philosophy, policies, and procedures of a low barrier approach to care for homeless individuals. The Warming Center program will be provided at the Salvation Army Madison, IN location.

What You Will Do

• Make the call out for volunteers to cover shifts for Winter Shelter to be open and follow safe from harm policies.
• Supervise guests in the program including coaching guests on program policies and rules as well as potential consequences for violation of program policies/rules.
• Address immediate basic needs, orienting the guest to the warming center program.
• Provide supplies to meet basic needs such as snack/meal, linens, containers for their belongings and hygiene supplies.
• Provide conflict resolution, crisis intervention and support as needed.
• Aid other community providers, social services, etc. in working with guests on their Individual Service needs.
• Plan, conduct and monitor guest group meeting sessions and other activities.
• Maintain statistical accountability.
• Provide clear and concise daily log entries.
• Maintain up to date daily log/census.
• Complete shift specific tasks such as chore assignments, cleaning, laundry, intake sheets, etc.
• Maintain communication shift-to-shift in staff journal.
• Cover basic intake information of each new guest.
• Demonstrate cultural competence as well as integrate understanding into daily responsibilities.
• Other tasks as assigned by leadership

Minimum Qualifications

• The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.
• Education: High School Diploma preferred but not required.
• Background Checks: Position requires a background check to be completed, and all background check results will be reviewed.
• Experience: Must have at least some experience working with unhoused individuals.
• Certifications: Must have a valid driver’s license and maintain The Salvation Army Driver’s qualification standard; must complete Safe From Harm training before employment begins.

Skills/Abilities

• Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele.
• High school diploma or equivalent.
• Additional education and training preferred, Experience working in Human Services with the homeless, individuals living in poverty.
• Able to diffuse crisis situations both within team settings and independently.
• Able to document program events and carry out scheduled or spontaneous tasks.
• Capable of applying all training and skill building information.

Physical Requirements

• Include Good speaking, hearing and vision ability, and excellent manual dexterity.
• Lifting, pulling, and pushing of materials up to 25 pounds.
• May require bending, squatting, walking.
• May require standing for extended

Specific Vision Abilities

• Close vision, distance vision and ability to focus.

Travel

• No Travel required

Working Conditions

• Work is performed in an office and church environment; may require some weekend and evening work.
• All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

Equal Opportunity Employer

• The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Reasonable Accommodation

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.