Warehouse Worker
Audio Advice · Raleigh, NC · 1 wk ago
On-siteManagementFull-time
Audio Advice is the fastest-growing audio consumer electronics company in the US. With 40 years of experience delivering and integrating home technology, we’ve developed a best-in-class eCommerce website and elevated our brand to national leadership in the online home audio & home theater landscape.
About the role
We are seeking a Warehouse / Logistics Specialist to join our team in Las Vegas, NV. This role will be cross-trained in multiple warehouse operations and report directly to the Product & Inventory Manager of the Audio Advice Online business unit.
Responsibilities
- Order Fulfillment
- Efficiently pick customer orders to ensure the correct number of units and type of product is picked and prepped appropriately for shipment
- Ship consumer audio/video products via UPS, FedEx, and LTL freight carriers
- Check all orders for accuracy when picking and before shipping
- Proactively communicate with customer service on inventory or shipping concerns
- Inbound Receiving
- Accurately perform physical receiving tasks, including verifying deliveries, inspecting packaging, and counting items to ensure inventory is correctly received and stored
- Follow established processes to log inventory and document any discrepancies between amount and type of product ordered and what is received
- Proactively communicate with manager regarding inventory or receiving concerns
- Inventory Control
- Accurately count and process inventory by location, unit count, size, barcode, and product type during inventory reconciliation and inbound receiving activities
- Keep warehouse areas clean and organized
- Assist in other warehouse activities or special projects as needed
- Returns Processing
- Assist in the customer return process for all online channels, including Amazon, eBay, and AudioAdvice.com
- Facilitate RMA process with Audio Advice brand partners
- Document and file claims with shipping carriers for products damaged in transit
Requirements
- Picking, packing, and warehouse experience required
- Ability to work independently, take initiative, and multitask
- Strong written and oral communication skills
- Detail-oriented with a passion for high-quality work
- Ability to follow instructions from management, supervisors, and coworkers
- Skilled at making critical decisions while following best practices and company procedures
- Good listening skills
- Strong time management skills to handle workload
- Ability to fill out required documentation thoroughly and completely
- Ability to stand, crouch, walk, and kneel, as well as lift 40 lbs. regularly
- Good computer and keyboarding skills, including experience with iOS operating systems, Google Drive, and Microsoft Excel
- Must pass drug screening and background check
- Familiarity with facility-specific safety protocols and operational procedures for warehouse equipment and forklifts
Schedule
8:30 PM – 5:00 PM Tuesday – Friday
10:00 AM – 6:00 PM Saturday
Characteristics
- Desire to compete and win
- Highly detail-oriented
- Flexible and adaptive
- Process-oriented
- A passion for innovating and learning
Core Values
- Embrace Responsibility
- Act with Integrity
- Lead through Service
- Strive for Excellence