Warehouse Training Supervisor

About the role

A career at Crawford Electric Supply is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Crawford Electric Supply offers electrical products and services to contractors.

Crawford Electric Supply operates throughout the southeast region of the United States, and is part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe. Being “Powered by Difference” means we respect and value diverse perspectives.

Responsibilities

The CDC Training Supervisor is responsible for developing, coordinating, delivering, and sustaining training programs that ensure warehouse associates, leads, and supervisors are trained to perform safely, accurately, and productively.

• Own and continuously improve all CDC onboarding and role-based training programs.
• Develop, update, and maintain standardized training materials, SOPs, work instructions, checklists, and certification documents.
• Coordinate training for receiving and put-away, picking, packing, loadout and shipping, inventory control, wire operations, transportation, and automation systems.
• Build and maintain department skill matrices and cross-training plans to improve labor flexibility and shift coverage.
• Lead new-hire orientation and CDC facility onboarding.
• Ensure associates complete all required safety, operational, equipment, and system training before being released to independent work.
• Conduct process observations, training audits, and follow-up validations across all shifts.
• Identify training gaps tied to productivity misses, safety incidents, inventory errors, shipping defects, customer service failures, or repeat process breakdowns.
• Develop corrective training plans and refresher training to address performance gaps.
• Facilitate training paths for Leads, Supervisors, and emerging leaders.
• Support continuous improvement initiatives and reinforce standard work expectations.
• Ensure all operational training reflects company safety expectations and site-specific requirements.
• Maintain accurate training records, certifications, recertification schedules, and completion documentation.

Qualifications

• 3–5 years of warehouse, distribution, logistics, or operations experience.
• 2+ years of training, supervision, lead, or leadership experience.
• Experience in high-volume distribution center operations preferred.
• Experience with WMS systems, RF scanning, warehouse automation, and LMS/training tracking tools preferred.

Skills

• Strong facilitation, communication, presentation, and coaching skills.
• Ability to train individuals, small teams, and large groups across multiple shifts.
• Strong understanding of warehouse operations, standard work, SOP adherence, and safety compliance.
• Ability to analyze performance gaps and translate findings into practical training solutions.
• Strong organization, follow-up, documentation, and cross-functional partnership skills.

Benefits

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)