Warehouse Technician

Key Responsibilities

• Receive, inspect, and verify incoming equipment (routers, switches, cabling, fiber components, ONTs, etc.) against delivery and packing slips.
• Stage, kit, and prepare equipment for field technicians, installations, and project deployments.
• Perform basic testing, configuration, and quality checks on hardware before deployment.
• Maintain accurate inventory records.
• Conduct cycle counts and periodic physical inventories; investigate and reconcile discrepancies.
• Process equipment returns (RMAs), including inspection, testing, refurbishment, and proper disposition.
• Pick, pack, and ship outbound orders, ensuring correct labeling and documentation.
• Organize and maintain a clean, safe, and orderly warehouse environment.
• Operate warehouse equipment such as forklifts, pallet jacks, and hand trucks.
• Absorb and manage tracking and management of serialized assets for chain-of-custody compliance.
• Cook with procurement, field operations, and logistics teams on inventory needs and shipments.

Required Qualifications

• A high school diploma or equivalent.
• Prior warehouse, inventory, or logistics experience (telecom industry preferred).
• Ability to regularly lift up to 50 lbs and stand/walk for extended periods.
• Strong attention to detail and organizational skills.

Preferred Qualifications

• Forklift experience.
• Familiarity with telecom equipment and terminology.
• Experience with inventory/warehouse management systems and barcode scanners.
• Basic computer proficiency (email, spreadsheets, data entry).
• Knowledge of fiber optic and copper cabling components.
• Experience handling serialized assets and RMA processes.