Warehouse Technician

About the Company

Bluebird Fiber is a premier fiber telecommunications provider of internet, data transport, and other services to carriers, businesses, schools, hospitals, and other enterprises in the Midwest. Bluebird is a dynamic, growing company offering a full-time, benefit-eligible position as part of a collaborative team.

About the Role

We are seeking a detail-oriented and highly organized Warehouse and Facility Coordinator to support daily Data Center and Warehouse operations in Cleveland, OH, with an anticipated transition to Parma, OH as the facility relocates. This role is responsible for inventory control, shipment coordination, and ensuring efficient workflow across receiving, storage, and distribution functions. You will work closely with customers, service contractors, vendors, network carriers, and Bluebird Fiber personnel to address service issues, system modifications, upgrades, or expansions efficiently.

Responsibilities

• Coordinate and track inbound and outbound shipments to ensure timely and accurate delivery.
• Maintain accurate inventory levels using warehouse management systems (WMS).
• Perform cycle counts and reconcile inventory discrepancies.
• Monitor and optimize warehouse space utilization and material flow.
• Prepare shipping documentation, bills of lading, and receiving reports.
• Communicate with suppliers, carriers, and internal stakeholders regarding shipment status.
• Participate in the development and updating of maintenance processes and procedures for operations, system troubleshooting, testing, and maintenance functions.
• Ensure all operations and routine/preventative maintenance tasks are scheduled and performed in accordance with manufacturer, engineering, and audit recommendations, with full documentation.
• Oversee operational activities to ensure customer satisfaction and reliable day-to-day operations while complying with company policies, safety standards, and regulatory requirements.
• Assist with scheduling and coordinating warehouse staff activities.
• Support continuous improvement initiatives to increase efficiency and reduce costs.
• Maintain a clean, safe, and organized warehouse environment.

Requirements

• High school diploma or GED.
• 3+ years of warehouse, logistics, or inventory coordination experience.
• Proven experience managing or supervising warehouse operations.
• Strong understanding of inventory management, warehouse controls, and process discipline.
• High level of comfort with technology, including WMS, ERP systems, spreadsheets, and reporting tools.
• Demonstrated ability to implement new processes and improve existing workflows.
• Strong organizational skills and attention to detail.
• Excellent communication skills with the ability to work effectively across teams.
• Team-oriented mindset with a hands-on, collaborative leadership style.

Preferred Qualifications

• Associate’s or bachelor’s degree in supply chain, logistics, or related field.
• Experience in the telecommunications industry or a related technical/logistics environment.
• Experience supporting audits, inventory controls, or compliance-driven environments.
• Knowledge of lean warehousing or process improvement practices.

Benefits

This is a full-time, benefit-eligible position.