Warehouse Technician

About Us

Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 29,000 electronic gaming terminals in nearly 4,700 third-party local and regional establishments and 20 self-operated gaming locations across ten states. Through exclusive long-term contracts, Accel serves licensed non-casino locations including bars, restaurants, convenience stores, truck stops, gaming cafes, and fraternal and veteran establishments. Accel provides its local partners with a turnkey, full-service, capital-efficient gaming solution that encompasses manufacturing, content, payments, loyalty, 24/7 customer service, data analysis and reporting, and cash logistics. The Company’s racino, Fairmount Park - Casino & Racing, features live racing, electronic gaming machines, live table games, food and beverage amenities, and pari-mutuel betting.

Responsibilities

• Ensure quality and integrity of all incoming and outgoing equipment
• Move video gaming terminals (slot machines), Ticket Redemption Machines, Automatic Teller Machines, Amusement Equipment, and associated equipment between transport trucks, warehouse storage, and equipment preparation areas
• Able to obtain forklift certification and use non-powered dollies, pallet jacks, and hand trucks
• Disassemble obsolete or damaged equipment, then test and clean removed parts
• Inspect, test, troubleshoot, clean, and perform repairs on electronic gaming devices, Ticket Redemption Machines, Automatic Teller Machines, Amusement Equipment, machine parts, and associated equipment
• Install and remove locks on video gaming terminals, Ticket Redemption Machines, Automatic Teller Machines, and Amusement Devices
• Identify and troubleshoot all malfunctions to perform necessary repairs of electronic devices and equipment
• Identify and communicate inventory needs for equipment to ensure minimal downtime and quick turnaround of product
• Observe all safety regulations and report unsafe conditions to management
• Follow all department, company, and state policies and procedures
• Additional duties may be required, such as oversight on parts, management of any camera-related initiatives, and installation of gaming and amusement equipment
• Prioritize customer satisfaction and deliver a positive experience to both internal and external customers

Requirements

• 2 years of electronic technical training preferred
• 2 years of slot technician/video gaming terminal, ATM, or amusement equipment experience, including installation, maintenance, and repair of electronic systems and equipment preferred
• Must demonstrate an ability to understand basic electronic theory and mechanics
• Proficient in the use of hand tools, power tools, test equipment, and instruments
• Able to operate forklifts and non-powered dollies, pallet jacks, and hand trucks
• Excellent written and verbal communication skills
• Ability to understand and follow written and verbal instructions
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow
• Ability to work independently and as a member of various teams and committees
• Versatility and willingness to work within constantly changing priorities with enthusiasm
• At least 21 years of age
• Ability to obtain and/or maintain a Terminal Handler’s License from the Illinois Gaming Board

Physical Demands and Work Environment

• Frequently required to stand, sit, walk, talk, and hear
• Continually required to utilize hand and finger dexterity, including use of a keyboard
• Frequently required to lift/push weights up to 1100 pounds
• Frequently required to climb, balance, bend, stoop, kneel, or crawl
• Specific vision abilities required for this job include close, distance, and peripheral vision, depth perception, and ability to adjust or focus
• Exposure to hot and/or humid conditions and moving mechanical parts
• Noise level in the work environment is usually moderate

Pay

Base Pay Range: $22.00 per hour. This range represents the low and high end of the anticipated base salary range for this position. The base salary will depend on a number of factors such as: qualifications, experience level, and skillset.

Benefits

• Voluntary full-time employment benefits include medical, dental, and vision; life, AD&D, critical illness, and hospital insurance; short and long-term disability; identity/legal protection
• Access to FSA and HSA accounts
• Eligibility to contribute to traditional and/or Roth 401(k) plans for full and part-time employees
• Employee Assistance Program (EAP) offering counseling for mental health, finances, adult care, disability, grief, and more