Warehouse Teammate/delivery Driver

About the role

The Plumbing Warehouse is seeking a Warehouse Teammate/Delivery Driver at their Lake Charles, LA location. The ideal candidate thrives on providing excellent customer experiences, is safety and service-oriented, and possesses attention to detail.

Responsibilities

• Be responsible for counting, verifying, and receiving incoming vendor shipments and customer return material.
• Stock and maintain the warehouse; pick, document, and pack customer orders in accordance with Company policy and procedure.
• Act with a high attention to detail to ensure the highest levels of customer satisfaction.
• Handle all shipping discrepancies per procedures or forward appropriate paperwork to designated employee to handle.
• Identify nonstock, special-order material, and damaged material and store in proper warehouse locations.
• Complete necessary documentation for customer shipments delivered via third-party carrier.
• Load and unload trucks, operate warehouse forklift and other material handling equipment safely.
• Inform immediate supervisor of stock depletions, count discrepancies, or damaged/defective/nonsaleable merchandise that could impact customer service levels.
• Maintain warehouse cleanliness, order, and safety.
• Remove empty cartons, metal bands, pallets, and other debris.
• Inform immediate supervisor of safety issues.
• Aid co-workers in servicing customers.
• Perform all job functions in accordance with the company's Safety Standards.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
• Operate trucks safely and in compliance with Company rules, applicable laws, and regulations.
• Destinations include job sites, customer facilities, vendor facilities, other Hajoca locations, facilities of other wholesalers, or other locations as directed by management.
• Load the truck at the Profit Center with Hajoca merchandise to be delivered.
• Safely secure the load so that nothing will shift, get damaged, or fall from the truck.
• Ensure that the necessary equipment to safely unload the merchandise is available.
• Understand the shipping documents that are associated with the merchandise for each delivery and have accurate directions to each delivery destination.
• Review shipping documentation and ensure order accuracy.
• Unload correct merchandise from the truck and place it where the receiving party wants it.
• Obtain legible signature for all merchandise delivered per Company policy and procedure.
• Collect and secure outstanding payments for all cash sale deliveries prior to releasing the material to the customer.
• Work with customers at the delivery site to resolve shipping discrepancies quickly and accurately.
• Load the truck at other locations with merchandise.
• This includes merchandise picked up at vendor locations, returned by customers, and purchased from other wholesalers.
• Provide sales leads by noting prospective customer names and addresses discovered in the course of making deliveries.
• Inspect the truck and required parts and accessories to determine safe operating condition prior to departure from the Hajoca location.
• Keep truck clean of debris in cab and body.
• Advise management of any mechanical problems with the truck.
• At the end of the workday, complete the Driver's Daily Vehicle Inspection Report when driving a delivery vehicle with a gross vehicle weight (GVWR) of 10,001 lbs. or more if a defect or deficiency is found.
• At the end of the workday, remove keys from the truck and store keys in the approved location.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

Requirements

• Be able to drive a vehicle over 10,000 lbs.
• Be at least 21 years old.
• Possess a proper and valid driver's license.
• Have a driving record that meets the criteria for being an Authorized Driver in accordance with Company policy.
• Pass a Department of Transportation physical examination before beginning work and again at least every two years while employed and performing this job function.
• Know the laws, rules and regulations governing driving motor vehicles in general, and commercial motor vehicles subject to Department of Transportation regulations in particular.
• Know of, be able to apply, and practice safety precautions in a warehouse and material handling environment.
• Build and maintain a positive working relationship with customers, vendors and co-workers.
• Remain calm and function effectively in stressful, unexpected, and/or emergency situations.
• Learn to operate warehouse material-handling equipment.
• Learn and operate the computer related systems used in the delivery process.
• Read, write, speak and understand English.
• Add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

Qualifications

• Full-time benefits (for team members working 30 or more hours per week): Medical, dental, vision, and prescription coverage; Accident, Hospital Indemnity, and critical care coverage; Life insurance and Long Term Disability; Pre-tax accounts for healthcare, dependent care, and commuter benefits; Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law); Paid pregnancy and parental leave; Paid day of community service; Full-time And Part-time Benefits: 401(k) Retirement cash account with company contributions; Targeted training programs focused on your personal and professional growth; Company wellness program; Employee discounts; College tuition benefits.

Skills

• Ability to drive a vehicle over 10,000 lbs.
• Attention to detail.
• Warehouse and material handling knowledge.
• Computer skills.
• Customer service skills.
• Safe driving practices.
• Handling and loading/unloading materials.
• Handling and securing loads.
• Operating forklifts and other material handling equipment.
• Resolving shipping discrepancies.
• Understanding shipping documents.
• Working with customers.
• Working with vendors.
• Working with co-workers.
• Working in a warehouse environment.
• Working in a material handling environment.
• Working in a safety-conscious environment.
• Working in a stressful, unexpected, and/or emergency situation.

Benefits

• Profit-Sharing Program.
• Full-time benefits (for team members working 30 or more hours per week): Medical, dental, vision, and prescription coverage; Accident, Hospital Indemnity, and critical care coverage; Life insurance and Long Term Disability; Pre-tax accounts for healthcare, dependent care, and commuter benefits; Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law); Paid pregnancy and parental leave; Paid day of community service; Full-time And Part-time Benefits: 401(k) Retirement cash account with company contributions; Targeted training programs focused on your personal and professional growth; Company wellness program; Employee discounts; College tuition benefits.

Pay

Competitive starting wage.

Schedule

Full-time position.