Warehouse Team Lead

Duties and Responsibilities

• Lead and support a team of warehouse associates in daily operations including receiving, picking, packing, shipping, and inventory control.
• Assign and monitor work to ensure productivity, accuracy, and compliance with safety and quality standards.
• Efficiently and accurately load orders according to the appropriate doors and trailers.
• Research discrepancies that may occur in the shipping and receiving process.
• Train new and existing associates on current Standard Operating Procedures, which includes but is not limited to: shipping, receiving, picking, and/or quality control.
• Provide on-the-job training, coaching, and feedback to team members.
• Assist with problem-solving and escalate operational issues to the Supervisor or Manager as needed.
• Ensure proper use of equipment, PPE, and adherence to safety policies.
• Perform regular quality and inventory checks to minimize errors and damages.
• Support continuous improvement initiatives to enhance efficiency and employee engagement.
• Maintain clear communication between shifts and departments to ensure smooth handoffs and workflow.

Educational Background/Work Experience

• Must have a high school diploma or general education degree (GED).
• 1 year experience working in a logistics/distribution/relevant environment.
• 2-3 years forklift experience.
• Current or prior MHE certification.

Skills & Competencies

• Strong attention to detail, accuracy, and ability to accomplish job tasks in a timely manner.
• Able to perform duties with minimal supervision or guidance.
• Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.

Computer Literacy

• Proficiency in Microsoft Office - Excel, Outlook, Word.
• Knowledge of warehouse management system is a plus.

Physical Demands/Working Conditions

• May require physical effort associated with using the computer to access information, or standing, walking, lifting needed to carry out everyday activities.