Warehouse Team Lead - 3rd Shift

Job Summary

Acts as a liaison between the Warehouse team and other departments, serving as a resource for problem-solving and issue resolution. Provides day-to-day guidance to team members by answering questions, demonstrating standard processes, troubleshooting operational issues, and providing direction, input, and feedback to associates while supporting the Warehouse Supervisor/Manager.

Responsibilities

• Supervise day-to-day warehouse operations.
• Ensure compliance with all safety policies, guidelines, and regulations.
• Complete daily shift safety inspections.
• Maintain equipment logs and ensure equipment is properly safeguarded.
• Identify, address, and resolve operational issues in a timely manner.
• Foster effective cross-functional communication across departments.
• Identify and implement process improvements to increase efficiency and reduce cycle time.
• Lead productivity and continuous improvement initiatives.
• Prioritize workload, manage time effectively, and organize daily operations.
• Motivate, coach, and develop team members to achieve performance goals while promoting a positive work environment.
• Schedule, train, coach, and evaluate employees while setting clear performance expectations.
• Manage picking ticket distribution according to established procedures.
• Oversee order accuracy and coordinate workflow between the warehouse and production departments.
• Monitor and enforce cycle count procedures and inventory accuracy.
• Prepare and maintain inventory documentation to support audits and investigations.
• Send end-of-shift communication summarizing operational updates and key highlights.
• Manage special requests and ensure timely follow-up.
• Operate the Warehouse Management System (WMS) and other logistics software.
• Provide desk clerk coverage as needed.
• Maintain a clean, safe, and organized work environment following 5S standards.
• Perform all other duties as assigned by management.

Qualifications

• High School Diploma, GED, or equivalent experience.
• At least 18 years of age.
• Dependable and self-motivated, with a willingness to take on additional responsibilities to support team success.
• Strong communication and interpersonal skills, with the ability to manage conflict and foster a positive, team-oriented work environment.
• High level of initiative, sound decision-making skills, and a strong sense of urgency.
• Demonstrated ownership, accountability, and commitment to achieving results.
• Minimum of 3 years of logistics, warehouse, or shipping experience.
• Minimum of 3 years of leadership or team lead experience.
• Proficiency in Microsoft 365 applications, including Outlook.
• Working knowledge of Warehouse Management Systems (WMS) and shipping platforms.
• Experience with both domestic and international shipping operations.
• Ability to stand for extended periods and frequently lift up to 50 pounds.
• Ability to safely operate material handling equipment (forklift certification preferred, if applicable).
• Flexibility to work weekends and adjust schedules based on business needs.
• Commitment to upholding safety practices in a safety-sensitive environment.