Warehouse Systems Analyst

About the Role

ITS Logistics is one of the fastest growing, exciting logistics companies in the United States, providing creative supply chain solutions to Fortune 500 companies. We focus on people and culture, offering career opportunities that you can build your life around. When you join our team, we invest in your personal and professional growth with paid training, resources, and support to learn everything you need to know about the supply chain industry. We empower you to seize every opportunity and thrive in a fast-paced, ever-changing environment.

Responsibilities

• Act as a liaison between the operations team and the Warehouse Management Systems (WMS) elements, serving as a subject matter expert and continuous improvement champion.
• Hone and leverage an exemplary understanding of existing WMS systems and processes.
• Build meaningful relationships with WMS and other systems partners, driving improvement projects and regular communication to ensure system potential is maximized.
• Assist in the exploration of new technology and capabilities, partnering with leadership from multiple departments in the recommendation, selection, and implementation of technology enhancements.
• Oversee and report on systems uptime and effectiveness across multiple campus sites.
• Other duties as assigned.

Requirements

• Associate degree preferred.
• Three or more years of technical experience with multiple Warehouse Management Systems; experience in the 3PL industry strongly preferred.
• Excellent leadership and organizational skills, project management, and problem resolution skills.
• Strong verbal and written communication skills.
• Solid understanding of MS Office Suite (Word, Excel, Outlook, etc.).
• Positive, team-first attitude and strong work ethic.

Physical Demands

• Regularly traverses an active industrial warehouse facility (concrete floors, automated systems) to troubleshoot system hardware and audit picking/put-away workflows.
• Spends 50–60% of the day in a stationary office setting utilizing computers and advanced software platforms.
• Occasionally bends, stoops, kneels, or reaches to inspect mounted technology, conveyor sensors, or lower-level inventory racking.
• Must possess the visual acuity to analyze data patterns on screens, inspect barcodes, and safely navigate around moving warehouse vehicles.
• Hand-eye coordination and fine motor skills are required to configure, repair, or operate handheld technology and warehouse hardware.

FLSA Status: Exempt