Warehouse Support Representative II

Purolator International is a leading U.S.-based supply chain logistics provider specializing in air and ground forwarding, express, freight, and parcel shipments, customs brokerage, and fulfillment and delivery services across North America. As a subsidiary of Purolator Inc., Canada’s largest integrated freight, package, and logistics solutions provider, we offer a dynamic and award-winning work environment.

About the role

The Warehouse Support Rep II is a leadership role within the Columbus, OH warehouse, supporting the Supervisor and overall warehouse operations. This position provides relief during absences and ensures smooth daily functions.

Schedule

Monday – Friday, 2:30 pm – 11:00 pm EST, 30-minute lunch, 40 hours per week.

Responsibilities

• Lead warehouse operations: ensure correct freight processing, audit pieces for accuracy, and maintain appropriate staffing.
• Process freight on the floor as needed, including loading and unloading trailers.
• Administrative processing:
  • Create routing sheets in Beacon (ERP system) to inform operations about customers and trucks.
  • Set up the first truck for departure, including paperwork preparation.
  • Create labels for specific customers.
  • Generate daily reports: piece count, line haul weights, skid numbers, and ensure Induction and Branch ops reports are complete.
  • Review TSD exception reports to confirm no local trucks are listed under exceptions.
  • Scan and email Customs CCI and PARS documents.
  • Perform Beacon data entry.
• Train new hires and lead cross-training between warehouse and office processing.
• Communicate with internal departments (e.g., District Quality Service Managers, Customer Support) to ensure accurate freight processing, track and trace updates, and issue resolution.
• Coordinate with drivers and carriers to schedule pick-ups as needed.
• Carry out other duties as assigned by management.

Requirements

• Minimum 2 years of warehouse operations and freight processing experience.
• Experience with Beacon or a similar ERP system preferred.
• Experience leading a team preferred.
• Proficiency in Microsoft Office (Excel & Word).
• Knowledge of ERP systems.
• Ability to work productively in an independent environment with broad policies and general objectives.
• Strong problem-solving skills and ability to work independently.
• Flexibility for occasional shift changes during peak season.
• Physical demands: continual lifting, lowering, and sliding packages weighing 25–35 lbs., up to 70 lbs.; ability to work in varying temperature conditions.

Working Conditions

• Concentrated visual or auditory attention, repetitive movements (e.g., labeling, scanning).
• Extended periods of standing, heavy physical effort (e.g., lifting, pushing, pulling), walking, and bending.
• Exposure to varying temperature conditions.

Benefits

• Medical and prescription drug coverage (80%+ premium paid by employer).
• Employer-funded Health Savings Account (HSA).
• Dental and vision plans.
• Employer-funded short/long-term disability and life insurance.
• Accident, hospital, and critical illness plans.
• Retirement plan with 50% employer match up to 8% of eligible salary.
• Annual bonus incentive plan.
• Paid time off: 10 vacation days, 7 sick days, 4 personal days, and paid holidays.
• 100% paid extended parental/maternity leave program.
• 100% subsidized pay for military/reserves leave.
• Tuition assistance and wellness program.
• Identity theft protection and pet insurance discount programs.
• Social responsibility initiatives covering community support, education, empowerment, gender equality, and environmental sustainability.