Warehouse Support

Essential Duties & Responsibilities

• Load, unload, move, and organize furniture and household items.
• Aid in receiving donations from individuals and community partners.
• Inspect incoming donations according to Furniture Mission guidelines.
• Place furniture and household items in designated warehouse areas.
• Prepare furniture and household items for distribution to families.
• Maintain clean, organized, and safe warehouse, receiving, and client areas.
• Complete daily warehouse tasks as assigned by leadership.
• Properly use carts, dollies, straps, and other warehouse equipment.
• Assist with scheduled furniture pickups and deliveries.
• Load and unload Furniture Mission vehicles safely and efficiently.
• Secure furniture appropriately for transportation.
• Enter donor and client homes respectfully and handle property with care.
• Assist the driver with navigation, loading, unloading, and other needs while on the road.
• Drive Furniture Mission vehicles when assigned and qualified.
• Keep trucks clean and report vehicle, equipment, or safety concerns to leadership.
• Work alongside volunteers to complete warehouse projects and daily tasks.
• Provide basic assistance to volunteers when needed.
• Model safe lifting, furniture handling, and workplace practices.
• Help create a welcoming and positive environment for volunteers.
• Refer volunteer questions, concerns, scheduling needs, or issues to warehouse leadership.
• Greet donors and assist with unloading donations.
• Provide friendly and respectful customer service.
• Treat every family served by Furniture Mission with dignity, patience, and kindness.
• Help families safely move selected items through the warehouse and loading process.
• Maintain confidentiality regarding clients and their circumstances.
• Represent Furniture Mission professionally while working in the warehouse and throughout the community.

Qualifications

• Dependable and punctual.
• Willingness to work hard and be part of a team.
• Ability to follow instructions and established procedures.
• Positive and respectful communication skills.
• Comfortable working with people from a variety of backgrounds.
• Able to adapt to changing daily priorities.
• Warehouse, moving, delivery, construction, or similar experience is helpful but not required.
• Valid driver’s license and acceptable driving record preferred.
• Commitment to the mission and values of Furniture Mission of South Dakota.

Physical Requirements

• Frequent standing, walking, bending, reaching, pushing, pulling, and lifting.
• Ability to safely lift approximately 50–75 pounds independently and heavier furniture with assistance or appropriate equipment.
• Ability to move furniture throughout the workday.
• Ability to enter and exit trucks and assist with repeated loading and unloading.
• Ability to work indoors, in warehouse conditions, and outdoors in varying weather.