Warehouse Supervisor, Training & Inventory Operations

Description

The Warehouse Supervisor, Training & Inventory Operations is responsible for leading daily warehouse operations with a strong focus on employee training, inventory accuracy, and process improvement. This role ensures operational efficiency, safety compliance, and inventory integrity while developing a high-performing warehouse team through structured onboarding, coaching, and ongoing skills development. This role requires operational strength, passion for developing people, systems and process improvements, and maintaining best-in-class inventory control processes.

Position Summary

We offer competitive pay and a benefit package that includes: medical, dental, and vision coverage, employer paid life & disability, paid time off, flexible holiday time, 401k retirement plan with employer match, and tuition reimbursement assistance. Additionally, we offer exclusive employee discounts on both our glass and pottery products and at our restaurant.

Primary Duties and Responsibilities

• Works with management to supervise daily warehouse operations including receiving, picking, packing, shipping, and replenishment.
• Ensures workflow efficiency, accuracy, and on-time order fulfillment.
• Maintains compliance with company policies and safety standards.
• Develops and implements structured onboarding programs for new warehouse associates.
• Conducts ongoing skills training in equipment operation, safety procedures, systems usage, and SOP compliance.
• Identifies performance gaps and provides coaching and corrective training as needed.
• Maintains training documentation and certification records with the Safety Manager.
• Oversees inventory accuracy through cycle counts, audits, and reconciliation processes.
• Investigates and resolves inventory discrepancies in a timely manner.
• Maintains accurate records in warehouse management systems (WMS/ERP).
• Develops and improves inventory control procedures to reduce shrink and improve accuracy.
• Ensures proper storage, labeling, and stock rotation practices.

Qualifications

• Minimum 3 years of warehouse experience, with at least 1 year in a supervisory or lead role.
• Strong knowledge of inventory control processes and warehouse management systems.
• Proven ability to lead, motivate, and develop teams.
• Strong analytical and problem-solving skills.
• Proficiency in Google Workspace and warehouse systems.

Qualifications Desired

• Experience developing or delivering training programs preferred.

Success Factors/Job Competencies

• Leadership and Coaching
• Inventory Accuracy and Systems Knowledge
• Process Improvement Mindset
• Organizational Skills
• Communication and Team Development

Physical Demands and Work Environment

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to climb or balance and talk or hear. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Exposure to warehouse conditions including temperature variables. It can be very hot in summer and cold in winter.

Other

Simon Pearce is committed to the policy of equal employment opportunity and to provide all employees with the work environment necessary to enable them to advance on merit as far as their talents and skills will take them, without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, status as a protected class of veteran, or any other legally protected status.