Warehouse Training Supervisor

About the role

As a Training Supervisor, you will play an important part in providing direction to the training team by ensuring all functions related to onboarding and training with in-house NRI Trainers and employees on job‑specific operations functions are met. You’ll be working with products from some awesome clients that are heavily involved in the active lifestyle. Location: PA: 2325 Newlins Mill Road, Easton, PA 18045; PB: 1575 Van Buren Road, Easton, PA 18045.

Responsibilities

• Ensures the training, cross‑training and development of Trainers
• Coach, counsel, and inspire Trainers and employees to not only meet but exceed required performance metrics
• Create training programs by assessing skill/knowledge gaps, training objectives, work situations, changes in training SOP’s along with driving continuous improvement initiatives within training processes and implementing related projects.
• Acquire an in‑house Equipment Operator (EO) certification and host certification classes as needed
• Reinforce safety practices and support incident reduction efforts including but not limited to performing three safety observations weekly.
• Monitor Training Hours and ensure training records and documentation are accurate and up to date
• Exhibit and practice positive communications and team‑building skills with trainees to ensure a consistently professional environment
• Collaborate with the DC Manager’s and Training Manager by planning labor training requirements based on forecast
• Complies with all safety policies, practices, and procedures.
• Reports all unsafe activities to the supervisor or Safety Manager
• Keeps work and storage areas in a safe, clean, and tidy condition at all times
• Performs other duties as requested
• Up to 25% travel is required between company locations, including facilities within California and regional locations in Henderson, Nevada, and Pennsylvania, based on business needs

Requirements

• 3+ years of warehouse experience and/or leading a training team
• Bachelor’s degree a plus
• Proficient with Microsoft 365 (Word, PowerPoint, Outlook, Excel, and SharePoint)
• Must have physical ability to carry out essential job functions, including but not limited to the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc