Warehouse Supervisor- ORD
SwiftX · Schiller Park, IL · 2 mo ago
On-siteOTHRFull-time
About the role
Supervise operations of Delivery Service Providers (DSPs) from 1pm–10pm, ensuring compliance with company standards and driving continuous improvement in last-mile and 3PL warehousing.
Responsibilities
- Develop and enforce quality-assurance protocols
- Monitor performance and drive continuous improvement
- Oversee third-party warehouse activities for consistency and reliability
- Coordinate local warehouse deliveries and pick-ups
- Conduct daily control meetings and performance reviews
- Recruit qualified DSPs and provide onboarding
- Design training to improve service quality
- Continuously optimize collection models and processes
- Coordinate with internal teams and external partners
- Handle daily operations and emergency responses
Requirements
- Bachelor’s degree or equivalent
- Bilingual in Mandarin
- Minimum 1 year in last-mile or 3PL warehousing and logistics
- Strong leadership, analytical, and decision-making skills
- Able to perform under pressure in fast-paced environments
Benefits
- Pay range: $55,000–$70,000 plus 20% bonus
- 7 paid time-off days
- 5 paid sick-leave days
- 6 paid holidays
- 401(k) with 100% matching up to 2%
- 50% medical insurance, 100% dental and vision insurance