Warehouse Supervisor, CVRM (Holly Springs)

Pharma Technical Manufacturing (PTM) is responsible for managing all aspects of end-to-end drug substance and drug product manufacturing and supply. From raw material to final medicine, we contribute to delivering Roche’s ground-breaking therapies to more than 120 million patients worldwide. We manufacture medicines at 9 global sites, coordinating production across all disease areas and dosage forms. To support a step-change in Cardiovascular, Renal, and Metabolism (CVRM) care, PTM is constructing a new manufacturing site in Holly Springs, North Carolina, focused on high-volume, low-cost Drug Product manufacturing (Component Prep & Compounding, Liquid PFS Filling, Automated Inspection, Autoinjector Assembly, Packaging/Finished Products).

About the Role

Pre-Startup: As the Warehouse Supervisor, you will lead the comprehensive and timely ramp-up of all warehouse-related equipment, processes, and systems, ensuring full compliance with cGMP requirements throughout the design, qualification, and validation lifecycle. The warehouse will be highly automated, and this role will act as the business process expert for SAP/eWM, the Automated Storage/Retrieval System (ASRS), and other IT systems for inventory management. Responsibilities include defining specifications and process requirements, testing, authoring local procedures, and training the warehouse team.

• Collaborate with site functions (Quality, Manufacturing, Production Scheduling, Engineering, and Maintenance) to ensure successful project completion and efficient warehouse operations.
• Provide user input for the build and test phases of eWM implementation and act as the SAP/eWM superuser for the warehouse.
• Develop local warehouse procedures as needed and train warehouse personnel on business processes and system transactions.
• Partner with ASRS and Warehouse Control System (WCS) vendors during the commissioning phase to troubleshoot logic errors and optimize throughput bottlenecks before site go-live.
• Recruit, interview, and onboard the foundation team of warehouse operators, establishing a culture of "Right First Time" compliance early in the project.

Post-Startup: Following successful go-live and validation, you will transition into the Warehouse Supervisor role, leading a team of warehouse operators in a high-volume GMP warehouse.

• Direct daily warehouse activities, including receiving raw materials, staging for production, and shipping finished drug products for CVRM therapies.
• Maintain near-100% inventory accuracy through a rigorous cycle counting program and real-time transaction monitoring within SAP/eWM.
• Lead investigations into warehouse deviations and environmental excursions, serving as the Subject Matter Expert (SME) during internal and external regulatory audits (FDA/EMA).
• Track and report on key performance indicators (KPIs) such as "Dock-to-Stock" time, order fulfillment rates, and safety incident rates to drive continuous improvement.
• Coordinate with Engineering and Maintenance to ensure the ASRS and other automated systems undergo regular preventative maintenance without disrupting production schedules.
• Ensure all warehouse staff are trained on and adhere to OSHA standards and internal safety protocols, particularly regarding automated equipment and high-density storage.

This role is full-time on-site at the Holly Springs, NC facility and/or temporary project offices.

Requirements

• Bachelor’s degree in Supply Chain, Logistics, or Business Administration or an Associate's degree and 5+ years of relevant GMP warehouse experience.
• Minimum of 2 years of direct supervisory experience or demonstrated lead experience in a high-volume setting.
• Proficiency with SAP/eWM or similar warehouse management software and business processes.
• In-depth knowledge of pharmaceutical regulations, including FDA, EMA, and DEA requirements.
• Excellent communication and interpersonal skills.
• Demonstrated ability to manage complex projects.

Preferred Qualifications

• APICS (CPIM) supply chain certification.
• Experience working with and managing automated warehouse systems.

Pay

The expected salary range for this position in Holly Springs, North Carolina is $82,600 - $153,400. Actual pay will be determined based on experience, level, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance.

Benefits

• Relocation benefits are provided.