Warehouse Supervisor

Key Responsibilities

• Assist the Director of Logistics with daily warehouse operations, including training, scheduling, and supervising staff and volunteers; monitor workflows to meet processing goals; enforce safety, security, and sanitation standards; and ensure compliance with all warehouse policies and procedures.
• Supervise distribution center operations, including managing inventory control, overseeing receiving, and planning seasonal inventory, to ensure timely intake, accurate documentation, and product integrity.
• Collaborate with Resale Store Managers to maintain appropriate inventory levels, ensuring the right items are available at the right stores, on time, and correctly priced.
• Partner with the Manager of Volunteer Services to recruit and retain volunteers, improve the volunteer program, and effectively deploy both individuals and large groups.
• Foster a positive, professional work environment while motivating staff and volunteers to achieve processing goals.
• Produce daily, weekly, and monthly reports and statistics, and participate in agency-wide meetings, committees, and required training.
• Provide regular updates to management on workflows, staffing, and facility status.
• Other duties as assigned.

Requirements

• A high school diploma or equivalent required, plus at least 2 years of warehouse supervisory experience; an Associate of Science (AS) degree or related field preferred.
• A solid understanding of inventory control best practices (pricing accuracy, stock organization, and inventory flow) with a commitment to continuous learning.
• Strong leadership and communication skills, including the ability to set goals, motivate and manage, and communicate effectively through writing, speaking, and active listening.
• Strong project and time-management skills, including sound decision-making and problem-solving; strong organizational skills; and proficiency with organizational systems, Microsoft Office Suite, and POS.
• A commitment to diversity, equity, and inclusion.
• The ability to meet the physical demands of the role (lift up to 50 lbs. regularly, climb stairs, and stand for up to 8 hours); OSHA Forklift Certification a plus.
• A willingness to work variable hours including evenings, weekends, and holidays is required.

Benefits

• 403b Retirement Plan
• 403b Employer Match
• Dental Insurance
• Medical Insurance
• Health Savings Account
• Paid Time Off
• Vision Insurance
• EAP