Jobs · Management · Illinois

Warehouse Supervisor

Tandem Ventures · Chicago, IL · 3 wk ago
ManagementFull-time
We need to output HTML fragment with sections: About the role? The posting includes description of company and role. We need to use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections when posting has real specific content. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate like EEO, application instructions. Also remove duplicated lines. We need to preserve all substantive information. Let's parse content. Company description: "Our Opportunity Fetch is a venture-backed company redefining multifamily living through four core services: Package Delivery, Valet Trash, Fetch Market, and Fetch Storage. From secure, direct-to-door package delivery to community-wide valet trash pickup, grocery essentials through Fetch Market, and flexible storage solutions, Fetch streamlines operations for property teams while creating unmatched convenience for residents. Operating nationwide with rapid growth ahead, we combine logistics, technology, and hospitality to shape the future of multifamily living." Then "The Role Fetch is looking for a Warehouse Supervisor to lead the day-to-day operation at their site and serve as a frontline leader for our drivers, associates, and 1099 contractors. Our Warehouse Supervisors are hourly leaders who keep the floor moving — allocating labor, directing workflow, reinforcing standards, and ensuring every package reaches the right resident at the right time. This role is the operational pulse of the warehouse, working closely with the Warehouse Manager to execute the daily plan and hold the team accountable to the Fetch standard. We are looking for Warehouse Supervisors who lead by example, are willing to work alongside the team when the operation demands it, communicate with clarity, and are passionate about delivering an outstanding resident experience every single day." Then "Our Values ..." list of values. Should we include as a section? Not in allowed headings; maybe we can embed in About the role or maybe not needed. The instruction: Use headings only for those listed. Values could be part of About the role or maybe omitted if not fitting. But we need to preserve all substantive information. Could include values as a

under About the role. Then "Schedule This role operates on a fixed weekly full-time schedule on either the front half or the back half of the week. Schedules are subject to change based on operational needs." Then "What You'll Do" list of responsibilities (many bullet-like sentences). We need to put under Responsibilities heading with

  • . Then "What You'll Need" list of requirements. Could be Requirements or Qualifications or Skills. We need to decide. The posting includes: "1+ years of experience in a warehouse, logistics, delivery, or operations environment; prior supervisory or team lead experience preferredComfortable using technology platforms and mobile applications to manage workflow and track performance; ability to learn the Fetch WMS quickly requiredStrong verbal and written communication skills with the ability to direct a team clearly and professionallyAbility to make sound operational decisions independently during a shift without direct manager oversightReliable, flexible when needed, and available to work a fixed schedule of front half or back half of the week, and including holidays as requiredMust be able to lift 50+ pounds and remain on your feet for the duration of a shiftMaintain a valid driver's license and successfully complete Fetch's required motor vehicle record screening and criminal background check necessary to operation a company vehicleHigh school diploma or equivalent required; relevant experience in lieu of formal education may be considered" We can split into Requirements (experience, education) and Skills (technology, communication, decision making, reliability, physical, driver's license). But we can also combine into one Requirements section. The instruction: Prefer a few substantive sections over many thin ones. So maybe we have About the role, Responsibilities, Requirements (including skills), Benefits, Pay, Schedule. Pay: we have "Competitive Compensation – Your expertise and impact are recognized and rewarded" plus "Annual Compensation Reviews – Your growth and contributions are evaluated and rewarded on a consistent cadence". Also at end: "22.65 - 22.65 USD". That seems like a pay range? Actually it's a single number repeated. So we have pay info: $22.65 - $22.65 USD (i.e., $22.65/hour). So we should include Pay section with that info. Benefits: list: Comprehensive Benefits Package – Medical, Dental, Vision, and Life Insurance coverage, including voluntary and ancillary plans, for you and your family; Plan for Your Future – 401(k), Short-Term, and Long-Term Disability coverage; Paid Time Off (PTO) and Sick Time – Earn time off as you work, giving you paid time to rest, recharge, and take care of what matters most; Invest in Your Growth – Access to leadership development resources and a clear path forward as Fetch scales; Work That Makes an Impact – Help shape the future of our operations, teams, and growth. Also "Competitive Compensation – Your expertise and impact are recognized and rewarded" and "Annual Compensation Reviews – Your growth and contributions are evaluated and rewarded on a consistent cadence" could be part of Benefits or Pay. But we already have Pay section for compensation details; we could put those under Benefits as part of compensation philosophy. However they are more about compensation; but we have Pay section for actual numbers. We'll keep them under Benefits as they are part of compensation package description. We need to avoid filler like "commensurate with experience". Not present. We must not include EEO boilerplate. Remove that paragraph. Also remove duplicated lines: there may be duplicate sentences? Not seeing. Now produce HTML fragment. Structure:

    About the role

    company description + role description + values maybe.

    Responsibilities

    • ... each responsibility as separate li.

    Requirements

    • ... each requirement/skill.

    Benefits

    • ... each benefit.

    Pay

    $22.65 - $22.65 USD per hour (or just "$22.65 - $22.65 USD"). We'll phrase as "$22.65 - $22.65 USD".

    Schedule

    This role operates on a fixed weekly full-time schedule on either the front half or the back half of the week. Schedules are subject to change based on operational needs.

    Now we need to ensure we preserve all substantive information from responsibilities list. Let's extract responsibilities sentences from "What You'll Do". They are separated by semicolons? Actually the text: "Execute building open and close procedures including warehouse and inbound yard walks to verify physical security; oversee daily warehouse operations including package receiving, sorting, staging, and dispatch to ensure smooth and on-time execution Conduct daily vehicle inspections to verify equipment, supplies, and tools are properly stocked and accounted for; lead pre-shift and mid-shift team meetings covering stretching, SLA performance, delivery behavior review, and vehicle inspection accountability; communicate daily goals and assign job duties across drivers, associates, and contractors Allocate labor across operational areas based on volume, staffing availability, and daily priorities Independently assess associate and driver performance and production rates, providing timely direct feedback during shifts and escalating unresolved concerns to the Warehouse Manager; support ongoing associate development through coaching and skill-building conversations; assist the Warehouse Manager in conducting ride-along evaluations, documenting findings and contributing to structured feedback delivery Train associates on Fetch standard operating procedures and verify ongoing SOP compliance across all areas of the operation Coordinate operational relationships with independent contractors in partnership with the Warehouse Manager, including onboarding, dispatching, engagement tracking, and block schedule management Use the Fetch WMS and operational reporting tools to monitor workflow, track inventory accuracy, action exception packages, report key performance metrics including OTR, UTR, and same-day SLA attainment, and complete required documentation including shift reports and incident records accurately and on time Manage access control across assigned communities, maintaining proper key and fob chain of custody through sign-in/sign-out and reconciliation processes; promptly report any lost or missing access devices to the Warehouse Manager Monitor and resolve open customer experience tickets daily, escalating unresolved issues to the Warehouse Manager or support teams as needed Model and reinforce a culture of safety and wellbeing on the floor — going beyond compliance with Fetch policies, OSHA regulations, and security standards — by identifying and addressing hazards immediately, ensuring all workplace injuries are reported promptly, and coaching team members on safe work practices throughout every shift Maintain a clean, organized, and properly equipped work environment throughout the shift, including any site-specific equipment or cold storage areas Serve as an on-site point of contact for residents, vendors, and third-party agencies, utilizing company SOPs to de-escalate situations and resolve concerns appropriately Identify and escalate major operational barriers; support continuous improvement initiatives, participate in cross-functional operational discussions, and provide coverage for the Warehouse Manager as needed" We need to split each distinct duty into
  • . Could combine some that are semicolon separated but still part of same sentence. Better to split by semicolons and line breaks. Let's produce li for each bullet. I'll list: - Execute building open and close procedures including warehouse and inbound yard walks to verify physical security; oversee daily warehouse operations including package receiving, sorting, staging, and dispatch to ensure smooth and on-time execution - Conduct daily vehicle inspections to verify equipment, supplies, and tools are properly stocked and accounted for; lead pre-shift and mid-shift team meetings covering stretching, SLA performance, delivery behavior review, and vehicle inspection accountability; communicate daily goals and assign job duties across drivers, associates, and contractors - Allocate labor across operational areas based on volume, staffing availability, and daily priorities - Independently assess associate and driver performance and production rates, providing timely direct feedback during shifts and escalating unresolved concerns to the Warehouse Manager; support ongoing associate development through coaching and skill-building conversations; assist the Warehouse Manager in conducting ride-along evaluations, documenting findings and contributing to structured feedback delivery - Train associates on Fetch standard operating procedures and verify ongoing SOP compliance across all areas of the operation - Coordinate operational relationships with independent contractors in partnership with the Warehouse Manager, including onboarding, dispatching, engagement tracking, and block schedule management - Use the Fetch WMS and operational reporting tools to monitor workflow, track inventory accuracy, action exception packages, report key performance metrics including OTR, UTR, and same-day SLA attainment, and complete required documentation including shift reports and incident records accurately and on time - Manage access control across assigned communities, maintaining proper key and fob chain of custody through sign-in/sign-out and reconciliation processes; promptly report any lost or missing access devices to the Warehouse Manager - Monitor and resolve open customer experience tickets daily, escalating unresolved issues to the Warehouse Manager or support teams as needed - Model and reinforce a culture of safety and wellbeing on the floor — going beyond compliance with Fetch policies, OSHA regulations, and security standards — by identifying and addressing hazards immediately, ensuring all workplace injuries are reported promptly, and coaching team members on safe work practices throughout every shift - Maintain a clean, organized, and properly equipped work environment throughout the shift, including any site-specific equipment or cold storage areas - Serve as an on-site point of contact for residents, vendors, and third-party agencies, utilizing company SOPs to de-escalate situations and resolve concerns appropriately - Identify and escalate major operational barriers; support continuous improvement initiatives, participate in cross-functional operational discussions, and provide coverage for the Warehouse Manager as needed That seems fine. Now Requirements/Qualifications/Skills: Let's extract. From "What You'll Need": "1+ years of experience in a warehouse, logistics, delivery, or operations environment; prior supervisory or team lead experience preferred Comfortable using technology platforms and mobile applications to manage workflow and track performance; ability to learn the Fetch WMS quickly required Strong verbal and written communication skills with the ability to direct a team clearly and professionally Ability to make sound operational decisions independently during a shift without direct manager oversight

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