Warehouse Supervisor
Shipfusion · Carol Stream, IL · 2 wk ago
On-siteManufacturing$65k–$70k/yrFull-time
Responsibilities
- Ensure the warehouse operates at maximum efficiency, with customer satisfaction being the primary goal, by managing, organizing, training, and providing direction for a team of warehouse employees.
- Achieving all operational goals and service levels alongside the operations leadership team.
- Finding creative solutions for day-to-day operational challenges.
- Maintain a safe and healthy work environment, ensuring policies and procedures are followed.
- Daily and Monthly Responsibilities
- Supervise the warehouse's daily activities, including order fulfillment, quality assurance, inventory control, and logistics coordination.
- Manage eCommerce order fulfillment while achieving established service levels.
- Work directly with our Customer Support and Account Manager teams to ensure client deliverables are met.
- Oversee dynamic and changing customer needs such as special packaging, kitting, and bundling projects.
- Lead a highly productive and engaged team while removing obstacles to drive operational efficiencies.
- Support new client onboarding and creative fulfillment processes.
- May be required to perform other duties to meet the organization's ongoing needs.
- Monitor project timelines, budgets, and deliverables.
- Cook with the internal team regarding client projects.
- Present progress updates and resolve issues in real time.
- Identify process improvement opportunities (efficiency, cost reduction, accuracy).
Requirements
- 3+ years experience leading an operations team in a warehouse environment
- Ability to learn new technologies and custom proprietary software quickly
- Ability to hire, coach, train, and manage a team of 10 to 50 employees
- An ability to learn and adapt quickly in a fast-paced changing environment
- Detail Oriented, Strong Interpersonal and Communication Skills
- Fluent in English (Spanish is a plus)
- Understanding of OSHA and regulatory compliance is a plus
- High school diploma or equivalent (College degree preferred)
- Experience with Microsoft Excel or Google Sheets
Qualifications
Commensurate with experience.
Skills
Not specified.
Benefits
See above.
Pay
$65,000 - $70,000 USD
Schedule
Monday - Friday, 8:00 am - 4:30 pm