Warehouse Supervisor

Duties And Responsibilities

• Lead, assign, and monitor the daily work of warehouse associates, including receiving, put-away, order fulfillment, staging, shipping, returns, cycle counts, and housekeeping.
• Cookordinate warehouse priorities with program and field leadership to ensure energy-efficiency measures, demand response devices, tools, and other materials are ready for scheduled work orders and events.
• Oversee the receipt, inspection, storage, and accurate recording of inventory; verify quantities, condition, documentation, and proper warehouse location.
• Maintain accountability for serial-numbered demand response devices and other controlled inventory from receipt through issuance, return, and reconciliation.
• Establish and maintain organized inventory locations, labeling standards, material flow, and secure storage practices.
• Plan and oversee routine cycle counts and inventory reconciliations; research discrepancies, document findings, and implement corrective action.
• Ensure returned, defective, unused, or replaced equipment is inspected, documented, segregated, and processed according to program procedures.
• Review inventory and operational records for accuracy and provide timely updates on stock levels, shortages, damaged materials, backorders, and other risks.
• Train and coach warehouse associates on standard work, inventory procedures, material-handling equipment, quality expectations, and safe work practices.
• Monitor employee performance, attendance, productivity, and work quality; provide timely feedback and escalate performance or staffing concerns as appropriate.
• Enforce safety requirements, conduct routine warehouse inspections, address hazards, and ensure proper use of personal protective equipment and material-handling equipment.
• Oversee palletizing, wrapping, labeling, storage, loading, cardboard breakdown, recycling pickups, and daily warehouse cleanliness.
• Support continuous improvement efforts that increase inventory accuracy, productivity, safety, space utilization, and service to field teams.
• Perform other duties as assigned.

Requirements

• A high school diploma, GED, or equivalent experience; additional coursework or training in logistics, supply chain, inventory control, or operations is preferred.
• Three or more years of warehouse, fulfillment, shipping/receiving, inventory, production, or related experience, including at least one year in a lead or supervisory capacity; equivalent transferable experience will be considered.
• Demonstrated experience coordinating daily workflow, assigning work, training employees, and holding team members accountable for safety, accuracy, and productivity.
• Basic proficiency with Microsoft Office and the ability to learn and effectively use inventory, order-tracking, and program systems.
• Ability to safely operate, or willingness to be trained to operate, pallet jacks and other material-handling equipment.
• Ability to lift, carry, push, and pull materials weighing up to 50 pounds, with or without reasonable accommodation.
• Ability to stand and walk for extended periods and regularly bend, stoop, crouch, kneel, reach, and climb.
• Ability to work effectively in a fast-paced warehouse environment and adjust priorities based on program and field needs.