Warehouse Supervisor

National DCP, LLC (NDCP) is a $3 billion supply chain leader supporting over 10,000 Dunkin’ restaurants across the U.S. Our team powers one of the most recognized quick-service brands through innovative logistics, reliable service, and high-quality product distribution.

About the role

Ensures efficiency of daily warehouse services and personnel assigned in a multi-temperature facility (Freezer, Cool, and Dry). Responsible for supervising and monitoring the activities of second shift warehouse associates and equipment in accordance with company service requirements.

Schedule

Sunday through Thursday; Afternoon into evening

Benefits

• Medical, dental & vision insurance
• Flexible Spending Account (FSA) / Health Savings Account (HSA)
• Company paid life, AD&D, short and long term disability
• 401(k) retirement plan with company match
• Paid Time Off (vacation, sick, discretionary) & paid holidays
• Employee assistance programs
• Discount programs
• Tuition discount program

Supervision

This role supervises approximately 20+ Warehouse Associates.

Responsibilities

• Supervises, instructs, and monitors warehouse employee’s production efficiencies and error performance daily.
• Supervises, instructs, and conducts regular training to ensure a safe working environment and compliance with all OSHA and NDCP safety practices and guidelines.
• Provides supervision, counseling, and coaching of warehouse employees to ensure compliance with operating standards and to assist with problems.
• Ensures employees in their respective functional areas have adequate training and tools necessary to meet defined job requirements.
• Deploys warehouse employees and distributes daily workloads to ensure route departure times are met.
• Participates in staff meetings and attends other meetings, training sessions and seminars as required.
• Assists in administering random drug screening of employees.
• Performs other functions as required by management.
• Ensures the cleanliness of the warehouse meets or exceeds FDA and OSHA guidelines.
• Delegates cleaning and maintenance tasks to team members when required.
• Monitors the safety and cleanliness of interior and exterior areas, such as the general warehouse, Freezer/cooler, offices, conference rooms, parking lots and outdoor recreation spaces.
• Performs routine maintenance on facilities and makes repairs as needed and/or schedules routine inspections and emergency repairs with outside vendors.
• Maintains day-to-day operations of facilities, such as delegating or completing maintenance orders and preparing facilities for changing weather conditions.
• Maintains accuracy of all data reported, consistently evolves existing reports, and creates new ones as needed.

Requirements

• 5 years of previous supervisory experience within a Distribution Center environment (food/beverage industry preferred)
• 3 years of warehousing or distribution experience required
• Proficient with a Warehouse Management System (WMS), Manhattan preferred
• Excellent verbal and written communication skills demonstrated while interacting at all levels of the organization
• Exceptional customer service skills
• Flexibility in work hours/days; ability to adapt to business needs
• High School Diploma or equivalent required
• Strong analytical and problem resolution skills
• Results-oriented with the ability to follow through without constant supervision
• Ability to multi-task, problem-solve, and remain organized
• Ability to prioritize and complete tasks and responsibilities in an ever-changing and fast paced environment