Warehouse Supervisor

Responsibilities

• Supervise/lead the team in your assigned department (if applicable)
• Be present, continuously moving throughout the DC to ensure that all of the teams are operating safely and efficiently
• Maintain the building and all assets to the highest standards of safety and cleanliness
• Ensure all equipment is operational, if it is not, follow lock out procedures and escalate
• Maintain open communication with Team members, Department Supervisors, ADs/Director and HR (when needed)
• Develop your team. Help Lufa develop tomorrow’s Team Leads by coaching, mentoring and providing continuous feedback
• Complete weekly 1-1’s with your team leads
• Review all reports, as required by your Supervisor and provide detailed action plans to improve
• Lead by example
• Complete all tasks on daily checklist, if applicable
• Undertake continuous improvement projects
• Manage staffing levels appropriately. Must be able to project staffing needs for the upcoming days/week
• Participate in interdepartmental meetings
• Monitor productivity of team members, manage performance
• Be firm. If someone is not meeting expectations, lay out the expectations in a documented conversation
• Follow up with the team daily, either in shift meetings, 1-1’s or coaching conversations
• Build up your team. Positive feedback is just as important as constructive feedback. Ensure that your team feels appreciated and supported

Requirements

• Team Member applicants: Must have completed a minimum of one year of service at Lufa Farms as a Team Member
• Team lead experience at Lufa Farms
• Strong leadership skills
• Strong oral and written communication skills
• Ability to act rationally under pressure
• Strategic thinker with strong skills in logistics and organization
• Ability to set boundaries, expectations and impose limits
• Highly organized, able to multitask and prioritize
• Strong problem solving skills
• Experience managing a team
• Ability to set up and maintain operational standards
• Must be a critical thinker, always on the lookout for a better way of doing things
• Genuine interest in Lufa Farms, our mission and business model

Assets

• University diploma

Pay & Benefits

• Salary is to be determined based on the experience and knowledge of the candidate
• You’ll be eligible to participate in the firm’s health insurance, dental, and disability programs after completion of a probationary period (paid 50% by the employee and 50% by Lufa Farms)
• Access to TELUS Health Virtual Care (direct contact to health professionals by phone, video, or chat) and the Employee and Family Assistance Program (professional, short-term counselling, covering a broad range of interpersonal issues)
• 30% discount on your Lufa Farms basket