Warehouse Supervisor

About the role

The Warehouse Supervisor is responsible for overseeing warehouse operations during an assigned shift or within a designated area. This role supervises Warehouse Assistants and ensures the safe, accurate, and efficient handling, storage, and distribution of materials and equipment to support field operations. The Warehouse Supervisor upholds compliance, safety, and quality standards while maintaining optimal inventory control.

Responsibilities

• Supervise warehouse activities, staff, and processes during assigned shifts or for designated areas.
• Coordinate the receipt, storage, and distribution of materials, equipment, and supplies.
• Track inventory accuracy through physical counts and system reconciliation.
• Enforce safety procedures during material handling and equipment operation (e.g., forklifts).
• Ensure warehouse cleanliness, organization, and proper storage of goods.
• Monitor compliance with internal processes and external regulations as applicable.
• Support continuous improvement of warehouse procedures and logistics operations.
• Assist with team scheduling, training, and shift hand-offs.

Key measures / Key performance indicators

• Inventory accuracy
• Warehouse safety
• Staff productivity
• Compliance
• Cleanliness and organization inspections

Requirements

Education: High school diploma or GED required.

Experience: Working knowledge of warehouse and inventory control systems. Daily interaction with warehouse team, contractors, and logistics partners. Hands-on familiarity with shipping, receiving, and inventory.

Exposure: Hands-on warehouse operations including receiving, storage, and distribution. Daily use of warehouse systems and equipment such as forklifts and pallet jacks. Responsibility for supervising staff and enforcing safety standards. Understanding of inventory control processes and logistical workflows.

Qualifications

Factors critical to success at ITG Communications for this position:

• Strong attention to detail and accuracy
• Ability to lead a shift team with accountability and clear communication
• Consistent execution of warehouse procedures and problem-solving on the floor

Physical requirements

• Ability to stand, walk, sit, climb, balance, stoop, kneel, crouch, and crawl
• Ability to use hands and arms to handle tools, equipment, and materials
• Ability to lift and carry equipment up to 50 lbs
• Must maintain all safety expectations and use PPE as required
• May need to work outdoors in varying conditions for extended periods