Warehouse Supervisor
About the Company
As a rapidly growing global manufacturer of residential and commercial products, Greenworks is leading the charge toward a more powerful and sustainable future. With over 20 years of research and development, including over 1000 patents in outdoor power equipment, power tools, and lifestyle products, we're pushing the limits of what battery technology can do to improve the quality of work and life.
About the Role
Shipping Supervisor must be able to communicate clearly and effectively not only with employees within their department to ensure they remain on task, but also with other departments to help correct process breakdown and ensure quality. The Shipping Supervisor also ensures that all work is done according to safety and security guidelines, with attention to guidelines regarding hazardous materials and those mandated by the Department of Homeland Security.
Key Responsibilities
- Leads and directs a group of parcel Quality Auditors.
- Investigates and reports on daily quality issues.
- Spends approximately 75% of the time on the warehouse floor with team members, building relationships, coaching, teaching, developing, and providing performance feedback.
- Assign daily tasks as appropriate based on individual team member skills.
- Maximize efficiency using RF guns in all areas (where appropriate).
- Ensure quality checks are made at the appropriate stages of packing and preparation for shipping.
- Work in the WMS for data and transaction retrieval and problem resolution.
- Provide input to the Warehouse Manager regarding process improvement for greater efficiency and productivity.
- Ensure the correct shipment of international orders and hazardous material orders.
- Monitor Inventory Control and employee's productivity and adjust as needed.
- Respond to and resolve customer complaints in Zendesk.
- Hold team accountable for attendance and performance.
- Act as backup for receiving when needed.
- Available to work weekends, holidays, and overtime when needed.
Experience Required
- Requires a minimum of 3 years' experience in a distribution/shipping environment.
- Experience working in SAP, SAP S4 would be preferable.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Must be able to lead and manage others, while promoting a teamwork environment.
- Demonstrates effective verbal, written, and interpersonal communication.
- Proactive in anticipating and alerting others to problems with projects.
- High detail orientation.
- Takes initiative and needs little supervision.
- Ability to handle a fast-paced environment and challenging workload.
- Accomplished contributor with cross-functional team environments.
- Experience with Microsoft Excel, Word, Outlook, and PowerPoint.
Required Education
High school diploma or GED required; Bachelor's degree preferred
Compensation and Benefits
- Salary range: $65K–$75K per year
- Health, dental, and vision coverage
- Assistance with fertility treatment