Warehouse Supervisor

Job Summary

The Warehouse Supervisor is responsible for leading all warehouse employees and operations, including shipping, receiving, finished goods, and stockroom activities, to ensure efficient material flow and on-time customer delivery. Oversee team performance, maintain inventory accuracy using ERP (Made2Manage) systems, and ensure compliance with safety standards.

Key Responsibilities

• Supervise and coordinate daily warehouse operations across shipping, receiving, finished goods, and stockroom functions to ensure smooth and efficient material flow.
• Drive continuous improvement initiatives by applying lean practices, optimizing workflows, and tracking key performance indicators (KPIs).
• Utilize ERP systems (Made2Manage) and reporting tools to monitor operations, maintain records, and support data-driven decision-making.
• Enforce and promote quality, safety standards and regulatory compliance by conducting audits, ensuring proper equipment use, and maintaining a safe working environment.
• Plan and allocate labor resources effectively to meet operational demands and productivity goals.

Supervisor Responsibilities

• Directly supervises non-exempt employees.
• Cultivates a motivated employee environment of trust, teamwork, accountability, self-confidence, and business ownership.
• Provides leadership, communicates, and coaches to employees.
• Interviews, hires, trains, and manages employees.
• Plans, assigns, directs, and appraises performance; rewards and disciplines employees; addresses complaints and resolves problems.
• Manages cross training matrix and plan.

Required Skills

• Excellent written and verbal skills.
• Ability to read, analyze, and interpret general business information.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers.
• Strong knowledge of warehouse operations, including shipping, receiving, inventory control, and material flow within a manufacturing environment.
• Proficiency in ERP systems and Microsoft Suite for tracking, reporting, and data management.
• Able to complete the planning of workflow and meetings.
• Ability to apply continuous improvement and lean principles to enhance efficiency and productivity.

Preferred Skills

• Forklift Train-the-Trainer certificate.

Education Requirements

• High School Degree or General Education Degree and five (5) to seven (7) years of related experience and/or training; or equivalent combination of education and experience.
• Associates (A.S) or Bachelors (B.S.) degree in supply chain, business, or related field highly desired.
• Minimum of five (5) years of warehouse, shipping, receiving and inventory experience, preferably in manufacturing.
• Minimum of five (5) years of progressive supervisory or leadership experience.
• Experience managing ERP systems (e.g., Made-2-Manage).
• Minimum of two (2) years of stand-up and sit-down forklift experience.

Physical Requirements

• Frequent use of hands for handling equipment, and operating forklifts and vehicles.
• Ability to perform similar operations and tasks for 6-8 hours.
• Ability to sit and stand for 6 to 8 hours.
• Ability to lift up to 25 lbs. frequently.
• Ability to lift, push and pull up to 50 lbs. occasionally.
• Ability to bend and reach for 6 to 8 hours.

Working Conditions

• Work performed indoors in a temperature controlled environment frequently and outdoors with temperature variations occasionally.