Warehouse Supervisor

Responsibilities

• Supervise the activities of workers engaged in receiving, storing, and shipping parts and supplies.
• Develop and implement warehouse safety and security programs and activities.
• Monitor air or surface pickup, delivery, or distribution of parts and supplies.
• Interview, select, and train warehouse and supervisory personnel.
• Confer with department heads to coordinate warehouse activities.
• Respond to customers' or shippers' questions and complaints regarding storage and distribution services.
• Inspect physical conditions of warehouses, vehicle fleets and equipment, and order testing, maintenance, repair, or replacement as necessary.
• Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.
• Listen to and resolve customer complaints regarding services, products, or personnel.
• Direct and supervise employees engaged in inventory-taking, reconciling inventory, or performing specific tasks such as loading or unloading unusually large items.
• Provide staff with assistance in performing difficult or complicated duties.
• Provide assistance or direction to stockroom, warehouse, or storage yard workers when required.
• Plan and prepare work schedules, and assign employees to specific duties.
• Examine products purchased for resale or received for storage to determine product condition.
• Dispose of damaged or defective items, or return them to vendors.
• Any and all duties as assigned.

Requirements

• Average Associate Degree is required; Bachelor's degree in management or related business field is preferred.
• Excellent written and oral communication skills are required.
• Proficiency in Microsoft Word, Excel and other business software applications is required.
• Five to ten years working in a warehousing facility is required. Management experience desired.
• Experience with warehouse management software preferred.

Physical Requirements

• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee frequently is required to sit for long periods, stand, walk, bend and stoop to perform the essential functions of this job.
• Occasionally lift and/or move up to 20 pounds.