WAREHOUSE SUPERVISOR

Position Responsibilities

• Manage and oversee the day-to-day operations of the warehouse including staffing and assigned duties of all personnel are completed on a daily basis in a timely and safe manner.
• Review and approve hours worked and PTO using Kronos.
• Responsible for building and maintaining morale in the warehouse by demonstrating leadership qualities and setting an example for staff, promoting teamwork both within the branch and local team.
• Develop employee’s skills and knowledge with proper training and guidance and assist them at reaching their full potential.
• Stay current with part number and line codes.
• Conduct cycle counts and keep dead stock at a minimum.
• Audit and report inventory while making recommendations on which items to order and restock.
• Process and document transactions and reports timely and accurately. (cycle counts, inventory, driver records, safety incidents, damaged product, etc.)
• Ensure the safe use of warehouse equipment and employees are completing pre and post shift forklift and truck inspections as well as reporting any concerns.
• Maintain equipment and fix or replace malfunctioning equipment/trucks.
• Establish warehouse practices and protocols to achieve efficient warehouse operations.
• Communicate with other departments to ensure timely and safe shipment of products.
• Maintain working knowledge/understanding of company policies and procedures and employee handbook policies.
• Consult with Management and Human Resources for clarification as well as employee

Qualifications

• Proven leadership, coaching / mentoring, employee development and performance management skills
• Extensive knowledge of warehouse/inventory management
• Effective verbal and written communication skills and interpersonal skills
• Strong organizational and time management skills and ability to effectively delegate tasks
• High level of attention to detail and accuracy
• Excellent problem-solving skills, with ability to apply sound judgment
• Strong working knowledge of MS Office including Outlook & Excel, Mincron and a Scanner
• Proven customer service experience with high level of customer satisfaction; and positive relationship management skills
• Ability to safely operate a forklift with a valid forklift operators certification – internal certification as well as train and certify warehouse associates and drivers
• Ability to keep the warehouse organized, well stocked and free from any safety or security hazards
• Ability to perform duties in a safe manner as well as follow safety protocols and regulations
• Experience 5 years in a warehouse or shipping environment
• 5 plus years in a leadership role