Warehouse Supervisor

Primary Duties And Responsibilities

• Manage assigned warehouse department during assigned shifts (Inbound M-F 7am-4:30pm; Outbound Sun-Thur 9am-5:30pm, Outbound Mon-Fri 10am-6pm, Outbound Mon-Fri 3:30pm-12am, additional days/hours as needed based on business need)
• Scheduling, staffing, workload balancing, and ensuring performance and quality standards are met
• Coaching, timekeeping, enforcing company policies, effective communication, using reports/tools, and resolving conflicts and operational issues

Responsibilities

• Oversee all inbound or outbound logistics including receiving, unloading, and inventory processing, order fulfillment to ensure smooth and timely flow of goods into or out of the facility
• Manage and lead team, assigning tasks, monitoring performance, and ensuring adherence to productivity and safety standards
• Ensure inventory accuracy through proper documentation, cycle counts, and adherence to standard operating procedures during the receiving process
• Collaborate with warehouse and inventory control teams to reduce discrepancies, optimize space utilization, and streamline the flow of inbound materials
• Monitor KPIs and generate reports on inbound or outbound volumes, efficiency, error rates, and other metrics to drive continuous improvement
• Implement and enforce compliance with company policies, industry regulations, and safety standards within the inbound department
• Train, mentor, and develop staff, fostering a productive work environment and encouraging continuous learning and improvement
• Troubleshoot and resolve department issues, including delivery delays, damage claims, and inventory variances
• Support cross-functional initiatives, working with procurement, planning, and outbound operations to ensure seamless supply chain operations

Required Qualifications

• 3-5+ years of supervisory experience in a distribution or manufacturing environment
• Knowledge of Microsoft Excel, Word, and Outlook
• Knowledge of WMS system or having previously worked to track performance standards
• Able to work flexibly to work on various shifts, and departments, as required
• Overtime, Weekends, Holidays, as required
• Operate in a safe, neat, and orderly manner
• May operate motorized equipment (pallet jack, forklift, order picker, reach truck, etc.)
• Complete other related duties as assigned