Warehouse Supervisor

Essential Duties And Responsibilities

• Lead daily warehouse operations including receiving, storage, order fulfillment, shipping, and inventory control.
• Ensure accurate receipt, secure storage, and timely dispatch of materials to internal customers and field locations.
• Maintain inventory accuracy in accordance with SOPs and cycle count guidelines.
• Oversee customer premise equipment recovery, testing, repair, and redeployment.
• Manage RMA processes including shipping, tracking, reconciliation, and inventory verification.
• Maintain a clean, organized, and safe warehouse environment; champion warehouse optimization and safety standards.
• Schedule warehouse staff appropriately to meet operational demand.
• Set performance expectations and ensure compliance with company policies and safety requirements.
• Train, onboard, and cross-train warehouse employees.
• Deliver performance feedback, coaching, and formal performance reviews.
• Lead by example with a strong work ethic and a service-oriented mindset.
• Fleet & Facilities Coordination
• Support fleet operations including asset tracking, coordination, and compliance oversight.
• Open, track, and manage facilities-related projects, ensuring milestones and forecasted dates are met.
• Review daily reporting to confirm accuracy and project progression.
• Identify risks and partner with Facilities and Project Managers to mitigate impacts to timelines or budgets.
• Cross-functional inputs to ensure specifications for huts, cabinets, and facilities assets are complete and accurate.
• Identify locations for huts and cabinets and assist with securing easements, leases, or land purchases.
• Work with external vendors for procurement, placement, powering, and activation of huts and cabinets.
• Reporting & Continuous Improvement
• Create and deliver operational, inventory, and project reports as required.
• Aid in improving materials management procedures to drive efficiency and consistency across warehouses.
• Utilize project management tools and best practices to manage workload and execution.

Qualifications

• Proven experience supervising warehouse operations and leading hourly staff.
• Strong organizational, time management, and analytical skills.
• Ability to balance detail-oriented execution with big-picture operational awareness.
• Excellent verbal and written communication skills.
• Proficiency in MS Excel, MS Word, and project management tools.
• Valid state driver’s license with a clean driving record.
• Ability to work extended hours and occasional weekends with short notice.
• OSHA Forklift Trainer Certification (or ability to obtain).

Education And/or Experience

• Bachelor’s degree preferred.
• Experience supporting fleet or facilities operations.
• Familiarity with inventory management systems and ERP platforms (Workday a plus).

Physical & Work Environment Requirements

• Ability to support a fast-paced, demanding operational environment.
• Ability to handle high-stress situations professionally and accept constructive feedback.
• Schedule may include early mornings, evenings, and weekends as business needs require.