Warehouse Supervisor

About the role

We are seeking a Supervisor to join our team and contribute to our high-performance culture. This role offers a competitive salary, bonus potential, and benefits after 30 days. The opportunity includes learning to represent Capstone with our Partners, managing day-to-day activities, and ensuring safety and productivity.

Responsibilities

• Negotiate rates with common carrier representatives
• Run site with safety and efficiency as priorities
• Create and balance daily bank deposits
• Create and transmit daily work logs
• Audit daily labor and billing reports
• Ensure customer needs are met daily
• Document and resolve customer service and associate issues daily
• Ensure associates follow Capstone policies and work rules
• Hold weekly safety meetings and ensure associate participation
• Assist in managing Site and Departmental budget
• Schedule associate shifts based on customer requirements
• Interview, hire, and train new associates
• Supervise timely and accurate data entry for all services performed
• Complete daily closeout, including cash balancing, data upload, and payroll record administration according to Capstone policies and standard operating procedures

Qualifications

• 2 years of supervisory / leadership experience in an industrial setting
• Proven experience in providing high levels of customer service to internal and external customers
• Ability to train, coach, and mentor warehouse associates
• Excellent interpersonal and communication skills (written and verbal)
• Strong organization and prioritizing skills
• Ability to simultaneously perform multiple tasks
• Ability to solve problems and make effective decisions in a fast-paced environment
• Ability to manage budgets; read and interpret P&L statements; and prepare related management reports
• Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint

Physical Requirements

• Ability to stand for a long period of time
• Ability to safely operate material handling equipment as needed
• Ability to work in a warehouse environment on concrete flooring and in varying temperatures
• Ability to lift up to 75 lbs

Education and/or Experience

• Warehousing, Logistics, Supply Chain or Third-Party experience preferred
• BS/BA Degree or Associate Degree with Equivalent Experience is a plus but not required
• Excellent interpersonal communication, leadership, and customer service skills
• Proven track record in supervision of warehouse employees including Hiring, Training, and Termination
• Experience with managing budgets and ability to create & maintain various management reports
• Intermediate computer experience, ideally with Microsoft products
• Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking

Why You Should Work With Us

• Competitive Salary
• Quarterly incentive based on operational performance
• Benefits – on the 1st following 30 days of employment
• Career growth-our company looks to promote from within first
• Paid Training, Safety Incentives
• The team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities.

About The Company

Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse, and distribution center support, last-mile delivery, supply chain analytics, optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.