Warehouse Supervisor - 2nd Shift

Essential Functions

• Oversees daily shift operations including selection, shipping, receiving, cross docking, interleaving and trailer loading operations.
• Reviews orders, shipping or receiving notices to determine work sequences.
• Confers with customers, supervisors, contractors, and other personnel to exchange information and resolve problems.
• Supervises daily activity of warehouse and dispatch Team Members.
• Assigns work and monitors productivity to ensure high standards of quality, accuracy, housekeeping, product damage minimization, safety and overall efficiency.
• Plans assignments and monitors activities to ensure proper paperwork flow, consolidation of product, and locating of missing product to enhance customer satisfaction by reducing irregularities.
• Plans assignments, coordinates and monitors operations within the warehouse and dispatch to ensure on-time deliveries are achieved, reducing irregularities and damage.
• Promotes safety in work processes and Team Member performance by supporting company and/or facility safety programs by educating Team Members, and ensuring a generally safe work environment.
• Enforces safety rules and regulations.
• Communicates policies, safety regulations and SOPs to warehouse and dispatch Team Members; follow-up to ensure compliance and consistency; takes corrective action as necessary and documents the issue and actions taken.
• Counsels Team Members regarding job performance, methods of performing job tasks and safety.
• Resolves Team Member relations issues that arise during shift.
• Investigates operational errors to determine the cause and recommend corrective action where needed.
• Coaches and counsels Team Members regarding job performance, methods of performing job tasks and safety.
• Creates, manages and supports recognition and communication programs that foster an environment of teamwork for Team Members and peers.
• Coordinates shift handoff activities to obtain optimum distribution and utilization of human resources, machines, equipment and material.
• Reviews and ensures accuracy of timesheet records and submits to Human Resources for timely processing.
• Informs Warehouse Senior Management of all operating issues and problems and makes recommendations for corrective action to ensure quality warehouse operations and customer service.
• Prepares, compiles, and submits reports on work activities, operations, and work-related accidents.
• Drives vehicles or operates machines or equipment to complete work assignments or assist workers.
• Reliable attendance at scheduled shifts.
• Performs all duties in conformance to appropriate safety and security standards.
• Performs all other duties as assigned or needed.

Position Qualifications

• Attendance - Ability to work required schedule and arrive at work on time and work alternative schedules to accommodate the needs of the business.
• Communication - Ability to effectively communicate in writing and verbally in a courteous and professional manner with others.
• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Relationship Building - Ability to establish and maintain effective working relationships with customers, co-workers and management.
• Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others.
• Empathetic – Ability to appreciate and be sensitive to the feeling of others.
• Coaching and Development – Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
• Mental Math - Ability to perform basic math (addition, subtraction, multiplication and division) in all units of measure using whole numbers, fractions and decimals.
• Language - Ability to read and interpret documents such as receivers, invoices, operating instructions and procedure manuals.
• Mathematics - Ability to perform basic math (addition, subtraction, multiplication and division) in all units of measure using whole numbers, fractions and decimals.
• Accuracy - Ability to perform work accurately and thoroughly.
• Detail Oriented - Ability to pay attention to the minute details of a project or task and prioritize tasks.
• Planning/Organizing – Ability to prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks; develop realistic action plans.
• Accountability - Ability to accept responsibility and account for his/her actions.
• Autonomy - Ability to work independently with minimal supervision.
• Reliability – Ability to be dependable and trustworthy.
• Responsibility – Ability to be held accountable or answerable for one’s conduct.
• Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
• Business Acumen – Ability to grasp and understand business concepts and issues.
• Decision Making – Ability to make critical decisions while following company procedures.
• Strategic Planning – Ability to develop a vision for the future and create a culture in which the long-range goals can be achieved.
• Self-Motivated – Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.
• Safety Awareness - Ability to identify and correct conditions that affect Team Member safety.