Warehouse Supervisor - 2nd Shift

Warehouse Supervisor Responsibilities

• Lead and coordinate all warehouse operations including customer shipments, inbound and outbound processes, safety requirements, and special customer requirements.
• Manage the on-site inventory for accuracy and on-time fulfillment.
• Communicate with the customer on inventory and support needs and managing internal and external orders fulfillment.
• Supervise on-site team – drive efficient internal and external orders fulfillment and inventory management through Lean process improvements and automation.
• Work with Sourcing and Sales to optimize site inventory – reduce obsolete items and manage annual physical inventory.
• Establish and maintain customer relationships; learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences.
• Translate the voice of the customer to assist in continually improving customer service levels which exceed customer requirements and expectations.
• Work cross functionally with Operations, Purchasing, and Sales by processing priority transactions.
• Resolve customer complaints.

Skills, Knowledge, and Education

• A high school diploma or GED.
• A valid driver’s license.
• At least two years of progressive supply chain related experience in warehouse, logistics, or operations.
• Team oriented with a hands-on leadership style.
• Previous experience directly or indirectly managing direct reports preferred.
• Working knowledge of QAD and WMS.
• Previous experience with industrial products preferred.
• Excellent communication and interpersonal skills.
• Self-starter with a high degree of initiative, teamwork and customer service.
• Working knowledge of the Microsoft Office Suite with intermediate excel skills.
• Possess the ability to organize and prioritize job tasks to aid in satisfying customer requirements.

Benefits

• Competitive compensation plus annual bonus.
• Medical, dental, vision, life insurance and pet insurance.
• Flexible Spending Accounts.
• Employee assistance program and Health wellness programs.
• 401(k) immediately with a competitive match.
• Several paid holidays and paid time off that includes personal, sick and vacation time.