Warehouse Supervisor-1

Key Responsibilities

• Supervise day-to-day warehouse operations across multiple shifts, ensuring continuity and efficiency.
• Manage RMA receiving processes, including inspection, system transactions, segregation, and disposition of returned materials.
• Ensure accurate inventory control, including cycle counts, physical inventories, root cause analysis, and discrepancy resolution.
• Maintain strict material control, ensuring proper storage, labeling, traceability, and availability of materials.
• Lead, coach, and manage warehouse personnel, including performance evaluations, training, and daily task assignments.
• Cook up coordination inbound and outbound logistics to ensure accuracy, timeliness, and compliance with procedures.
• Partner with Production, Quality, Repair, Planning, and Logistics teams to meet operational requirements.
• Enforce warehouse standards related to safety, quality, and 5S.
• Monitor warehouse KPIs such as inventory accuracy, RMA turnaround time, receiving efficiency, and material availability.
• Identify process gaps and drive continuous improvement initiatives.
• Support internal and external audits and ensure compliance with company policies and regulatory requirements.
• Manage warehouse layout and space utilization to optimize operational flow.
• Ensure staff coverage and flexibility for shift work, overtime, and changing business demands.

Required Qualifications

• Bachelor’s degree in supply chain management, Logistics, Business Administration, Operations, or a related field.
• Proven experience as a Warehouse Supervisor or similar leadership role.
• Demonstrated experience managing and leading people, including training, performance management, and team development.
• Strong experience with RMA receiving processes and returned material handling.
• Solid knowledge of inventory management, cycle counting, and material control in a warehouse or manufacturing environment.
• Experience working in shift-based operations, including second or third shifts as required.
• Proficiency with ERP/WMS systems and Microsoft Office applications.
• Strong organizational, analytical, and problem-solving skills.
• Effective communication and cross-functional collaboration abilities.
• Flexibility and availability to work varying schedules based on operational needs.

Preferred Qualifications

• Experience in electronics, server, or hardware manufacturing/repair environments.
• Knowledge of audit requirements and quality management systems.
• Experience supporting high-volume or fast-paced warehouse operations.