Warehouse Specialist with Engineering, Electrical, Automotive Background

About the role

We're hiring a Warehouse Technical Specialist with a background in electrical, mechanical, or automotive systems to support our equipment operations and elevate our technical capabilities.

In this role, you'll combine hands-on repair work with process ownership—working across a wide range of coffee equipment while helping improve quality standards and team performance. You'll operate with a high level of autonomy, tackling complex technical challenges and contributing to a more efficient, scalable operation.

Responsibilities

• Technical Repair & Diagnostics
• Inspect, troubleshoot, and restore a variety of coffee equipment, including espresso machines, grinders, and brewing systems.
• Resolve advanced mechanical, electrical, and fluid-related issues across multiple brands and configurations.
• Perform final testing and validation to ensure all equipment meets performance and quality expectations.
• Project Ownership & Execution
• Take full responsibility for refurbishment and repair workflows, from initial diagnosis through final delivery.
• Manage multiple technical tasks simultaneously while maintaining high standards of accuracy and efficiency.
• Standards, Documentation & Quality
• Develop and refine technical documentation, repair procedures, and quality benchmarks.
• Analyze recurring issues and implement long-term solutions to improve reliability and consistency.
• Team Support & Knowledge Transfer
• Guide and support team members by sharing technical expertise and best practices.
• Absorb technical inquiries related to both pre-sales and post-sales activities.
• Cross-Functional Collaboration
• Partner with operations and sales teams to provide technical input on products and customer needs.
• Oversee parts inventory, sourcing, and supplier coordination to ensure smooth repair workflows.
• Continuous Improvement
• Identify opportunities to improve efficiency, reduce turnaround times, and enhance overall operational performance.

Requirements

• 4+ years of experience in a hands-on technical role (e.g., equipment repair, automotive, HVAC, industrial maintenance, or similar).
• Strong diagnostic skills across mechanical and electrical systems.
• Ability to interpret schematics, wiring diagrams, and technical manuals.
• Proven ability to work independently and manage multiple priorities effectively.
• High attention to detail and commitment to delivering quality work.
• Strong communication skills, with the ability to translate technical concepts clearly.
• Physically capable of handling and moving heavy equipment (50+ lbs).
• Interest in coffee equipment or motivation to develop expertise in this field.

Benefits

• Paid time off.
• Professional development support and technical training.
• Career advancement opportunities within a fast-growing company.
• Autonomy in a goal-oriented and performance-driven culture.
• Opportunity to work with innovative equipment and evolving technologies.

Company Information

Pro Coffee Gear is a fast-growing ecommerce and wholesale distributor of commercial and home espresso equipment. We serve cafés, roasters, restaurants, and serious home baristas with new and refurbished espresso machines, grinders, and accessories from the most respected brands in coffee. We're building a disciplined, data-driven growth engine — and paid media is a critical part of that foundation.

We are an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and do not discriminate against employees or applicants based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws.