Warehouse Specialist/Supervisor - LAX HUB

Responsibilities

• Ensure accurate scanning, induction, sorting, and dispatching of last-mile packages.
• Maintain safety standards and ensure compliance with machine operation protocols.
• Forecast labor requirements and coordinate daily/weekly staffing needs.
• Manage relationships with staffing agencies, ensuring quality and performance.
• Oversee onboarding, training, scheduling, and productivity for temporary and full-time workers.
• Monitor labor KPIs including attendance, efficiency, and performance.
• Enforce warehouse safety policies, OSHA guidelines, and quality standards.
• Conduct regular safety audits, equipment checks, and compliance reviews.
• Maintain real-time visibility on parcel volume, flow, backlog, and exceptions.
• Cook up with linehaul, dispatch, and last-mile delivery teams.
• Ensure SLAs for parcel processing and outbound dispatch are met.
• Produce daily/weekly/monthly operational reports (volume, throughput, error rate, labor cost, etc.).
• Analyze data to identify bottlenecks and drive operational improvements.
• Present performance updates to senior management.

Qualifications

• 2-3 years of experience in warehouse, fulfillment, or last-mile logistics operations.
• Hands-on experience with automated sorting machines (cross-belt, tilt-tray, loop sorter, etc.).
• Strong understanding of parcel logistics, last-mile delivery flow, and SLA requirements.
• Proven ability to manage large operational teams, including staffing agency workers.
• Excellent communication, leadership, and problem-solving skills.
• Proficiency in WMS, scanning systems, Excel/Sheets, and operational dashboards.
• Ability to work in a fast-paced, high-volume environment.

Benefits

• 20-25% bonus
• Supervisor: $60k-$70k salary
• 7 paid vacation days
• 5 paid sick leave days
• 6 paid holidays
• 401K with 100% matching up to 2%
• 50% medical insurance, 100% dental and vision insurance