Warehouse Specialist - HVN

About the role

Oversee and supervise operations of DSPs and staffing agencies, including sorters, to ensure compliance with company standards. Drive continuous improvement in warehouse activities, fleet operations, and last-mile logistics while coordinating with internal teams and external partners.

Responsibilities

• Develop and enforce quality assurance protocols
• Monitor performance and drive continuous improvement
• Oversee warehouse activities for consistency and reliability
• Conduct daily control meetings and performance reviews
• Recruit qualified DSPs and provide onboarding
• Design training programs to improve service quality
• Oversee regional fleet operations, task distribution, and cost control
• Continuously optimize collection models and processes
• Handle daily operations and emergency responses

Requirements

• Bachelor’s degree or equivalent
• Bilingual in Mandarin
• Experience in last-mile or 3PL warehousing and logistics preferred but not required
• Strong leadership, analytical, and decision-making skills
• Able to perform under pressure in fast-paced environments

Benefits

• 7 PTO days
• 5 paid sick leave days
• 6 paid holidays
• 401K with 100% matching up to 2%
• 50% medical insurance coverage, 100% dental and vision insurance